Okay
  Public Ticket #884327
Similar products tab
Closed

Comments

  •  1
    Alex started the conversation

    Hi, have one little question

    How can I manage products shown in "Similar products" tab? Or is there any way to switch this tab off?


    Thank You in advance

  • [deleted] replied

    Hi Alex,

    You are using an old version of our theme (1.9.3) and the latest version for the moment is (1.9.4.1), please update your theme first and then the premium plugins too.

    If you are using Envato Market plugin to update your theme, just follow this little procedure http://drops.laborator.co/pLFH

    Important: After you update the theme please don't forget to go to Appearance > Install Plugins to update all your premium plugins to the latest version that we support.

    If you can't update LayerSlider, go to Plugins and deactivate this plugin. Then go to Appearance > Install Plugins, you now can update and then activate Layer Slider again.


    Then to check your question, can you please send us your WordPress username and password? We need to investigate your site and then get back to you if we have possible solution. Make sure to choose Private Reply when you send us sensitive informations!

  •   Alex replied privately
  • [deleted] replied

    Hi Alex,

    1— I did this for you by placing 0 on the "Related Products Count"


    (view large version)

    2— As we have mentioned on the changelog:

    If you can't update LayerSlider, go to Plugins and deactivate it. 
    Then go to Appearance > Install Plugins, you now can update and activate the plugin again.
    

    this will fix the update problem :)

  •  1
    Alex replied

    Thx, this problem is solved. But I have another one now: I have one blog entry, which is duplicates, how can I fix that? Thank you


    http://hbm-art.com/%D0%B1%D0%BB%D0%BE%D0%B3/

  • [deleted] replied

    Hi Alex,

    That was happening because you added a Visual Composer element on your /blog page

    [vc_row][vc_column reveal_effect=""][lab_blog_posts columns="1" layout="left"][/vc_column][/vc_row]
    I removed that and your Blog now appears how it should.
  •  1
    Alex replied

    Thank You, problem solved

  • [deleted] replied

    Hi Alex,

    I'm glad to hear that :)

  •  1
    Alex replied

    Hi, one more question:

    I created a blog entry with text and pictures, but i don`t see text, only pictures. But if I make a quotation, then text appears

    http://hbm-art.com/avtograflive/


    Thank you

  • [deleted] replied

    Hi Alex,

    Please open a new ticket about this question.