I am currently adding woocommerce to my website, and I am running into some issues with the Kalium theme. I’ve tried reinstalling the theme, and the issues remain.
1. Product lightbox.
I initially saw two lightboxes (screenshot 1) when I clicked on an image within the product page. I can remove the woocommerce lightbox by disabling it in the woocommerce settings (screenshot 2). Now I am left with one lightbox, that doesn’t work. The arrows don’t scroll through image. Below is a link to a product page.
http://www.carterdiamond.me/product/goose/
2. Shop Page - Second Image Hover Effect.
I have enabled “Second image on hover” in the theme settings (screenshot 3). However, when I hover over a product on my shop page (http://www.carterdiamond.me/shop/), no second image is displayed.
We don't have this issue on our theme, and it should work to you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check if this problem is solved.
Also can you please send us your WordPress username and password? We need to investigate your site and then get back to you if we have possible solution.
Make sure to choose Private Reply when you send us sensitive informations!
I am currently adding woocommerce to my website, and I am running into some issues with the Kalium theme. I’ve tried reinstalling the theme, and the issues remain.
1. Product lightbox.
I initially saw two lightboxes (screenshot 1) when I clicked on an image within the product page. I can remove the woocommerce lightbox by disabling it in the woocommerce settings (screenshot 2). Now I am left with one lightbox, that doesn’t work. The arrows don’t scroll through image. Below is a link to a product page.
http://www.carterdiamond.me/product/goose/
2. Shop Page - Second Image Hover Effect.
I have enabled “Second image on hover” in the theme settings (screenshot 3). However, when I hover over a product on my shop page (http://www.carterdiamond.me/shop/), no second image is displayed.
Hi Carter,
We don't have this issue on our theme, and it should work to you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check if this problem is solved.
Also can you please send us your WordPress username and password? We need to investigate your site and then get back to you if we have possible solution.
Make sure to choose Private Reply when you send us sensitive informations!
Hi,
Can you download this file and replace it in this directory (of the theme): /wp-content/themes/kalium/woocommerce/single-product
This should fix the issue, it was a bug in our theme.