Hi. I bought the theme a while ago but have only just found time to try and use it. Firstly I've noticed that when using safari only some of the theme's dashboard works. Quite alot of it is either hidden or not formatted properly. Is that a known issue (I have the latest version btw). I'm running a copy on my local host mac and I checked it online and the same issues. Seems to be okay in Chrome from what I can tell.
So I've come to set things up. But I've found the documentation very limited. There's seemingly no guide or explanation of how to set up the portfolio page for example. Yes I've seen pages about how to change portfolio options but how do I create the portfolio index page in the first place? Do I just create a new page and then select a portfolio template? Its very confusing. I've seen an video about setting up a contact page but non about the portfolio and seeing as thats the main point of this theme (portfolio) it would be really appreciated if you could explain to me the set up process? - cheers
Yes we were aware of this issue in Safari and for that we have released v1.9.4.1 that fixes that issue. There was an error in CSS code that Safari failed to render the entire styling after that.
Setting up portfolio is described with "Sidekick" plugin which is included in our theme, however the best way to understand how the theme works is to install a demo content pack, from that you can learn everything about our theme.
We are in the process of releasing 2nd version of the theme and thus we have postponed video tutorials for basic theme setups until we fully finish and fix all remaining issues, we are very close to that though.
Setting up portfolio page is intuitive and easy, just create new page and choose "Portfolio Page" template, thats it. Options about portfolio page are optional and can be configured in Theme Options > Portfolio Settings, each one has its own explanation which will help you understand its functionality.
If you don't understand something, simply write here in our support forum and we will try to help you set up the page you want.
Great to hear that you have started to set the up the theme.
This can be achieved with custom CSS however for this I am going to need to see the actual portfolio page in order to provide the correct CSS to fix that for you.
For now please use Full width column, and after you move your site online please write again and so I will give you the CSS code to fix that.
Thanks Arlind! The site build is coming along great. Look forward to that fix when its online, thanks for the offer.
A quick issue I wanted to mention that I've not solved...
When I activate the sticky header / menu it throws out the padding for my header / menu across the whole site. (They all drop down a fair bit). When I refresh pages you can see the logo initially load in one place and then get bumped down some. If I then turn sticky header / menu off it goes back to normal. Padding on the sticky menu is set to 'empty' so no adjustment. Is this an issue you know of? Know how to solve? I'd really like to run the sticky header its a great feature on endless scrolling portfolios.
Thanks for your confirmation! Will set this ticket as solved, if you encounter any issue or simply have a question related to our theme, open a new ticket and let us know.
Hi. How do I extend my support? I've got some issues I need to ask you guys about + my ticket about setting images to actual size isn't resolved yet. Cheers
Hi. I bought the theme a while ago but have only just found time to try and use it. Firstly I've noticed that when using safari only some of the theme's dashboard works. Quite alot of it is either hidden or not formatted properly. Is that a known issue (I have the latest version btw). I'm running a copy on my local host mac and I checked it online and the same issues. Seems to be okay in Chrome from what I can tell.
So I've come to set things up. But I've found the documentation very limited. There's seemingly no guide or explanation of how to set up the portfolio page for example. Yes I've seen pages about how to change portfolio options but how do I create the portfolio index page in the first place? Do I just create a new page and then select a portfolio template? Its very confusing. I've seen an video about setting up a contact page but non about the portfolio and seeing as thats the main point of this theme (portfolio) it would be really appreciated if you could explain to me the set up process? - cheers
Hi Adrian,
Yes we were aware of this issue in Safari and for that we have released v1.9.4.1 that fixes that issue. There was an error in CSS code that Safari failed to render the entire styling after that.
Setting up portfolio is described with "Sidekick" plugin which is included in our theme, however the best way to understand how the theme works is to install a demo content pack, from that you can learn everything about our theme.
We are in the process of releasing 2nd version of the theme and thus we have postponed video tutorials for basic theme setups until we fully finish and fix all remaining issues, we are very close to that though.
Setting up portfolio page is intuitive and easy, just create new page and choose "Portfolio Page" template, thats it. Options about portfolio page are optional and can be configured in Theme Options > Portfolio Settings, each one has its own explanation which will help you understand its functionality.
If you don't understand something, simply write here in our support forum and we will try to help you set up the page you want.
Hi Adrian,
Great to hear that you have started to set the up the theme.
This can be achieved with custom CSS however for this I am going to need to see the actual portfolio page in order to provide the correct CSS to fix that for you.
For now please use Full width column, and after you move your site online please write again and so I will give you the CSS code to fix that.
Thanks Arlind! The site build is coming along great. Look forward to that fix when its online, thanks for the offer.
A quick issue I wanted to mention that I've not solved...
When I activate the sticky header / menu it throws out the padding for my header / menu across the whole site. (They all drop down a fair bit). When I refresh pages you can see the logo initially load in one place and then get bumped down some. If I then turn sticky header / menu off it goes back to normal. Padding on the sticky menu is set to 'empty' so no adjustment. Is this an issue you know of? Know how to solve? I'd really like to run the sticky header its a great feature on endless scrolling portfolios.
Any thoughs?
Hi Adrian,
Yeah, we are aware of sticky menu issue, but we are working on a new version of Sticky menu that will not have this bug anymore.
Will appreciate your patience.
Ah good stuff. Glad you already knew about it. Good luck with the update.
Hi Adrian,
Thanks for your confirmation! Will set this ticket as solved, if you encounter any issue or simply have a question related to our theme, open a new ticket and let us know.
Hi. How do I extend my support? I've got some issues I need to ask you guys about + my ticket about setting images to actual size isn't resolved yet. Cheers
Hi Adrian,
You just need to go on our item page and then you will see this section on the right side.
(view large version)