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  Public Ticket #879287
unable to upload Kalium zip to Wordpress
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  •  2
    Eliza started the conversation

    Hi, I can not install the newly purchased Kalium theme.  I've deactivated all plugins, I've reactivated 2015 as I was using a different theme but still Wordpress will not upload the Kalium Zip. Just keeps stating are you sure you want to do this please try again and will not let me upload it.

    So now I am a bit stuck.   Thanks  Eliza

  • [deleted] replied

    Hi Eliza,

    Can you please check if your server meets the recommended PHP configuration limits as follows:

    • max_execution_time 180
    • memory_limit 128M
    • post_max_size 64M
    • upload_max_filesize 64M
    • max_input_time 60

    For more info visit this link Recommended PHP Configuration Limits.

    You can find Kalium Documentation on this URL specially Getting Started section.

    If you need more info, please don't hesitate to reply here :)

  •  2
    Eliza replied

    That solved the problem thank you Ylli.  I'm getting my head around changing all the elements to suit my business and have installed the demo shop.  I am slowly working out how to use the page editor etc There are a couple of changes I would like to make but can not see the documentation to support this (probably because it is obvious).

    First I can not seem to work out how to change the custom footer menus.. I've gone into menus and menu location etc I can find the menu titles and have found the widgets in the widget section but can not work out how the categories are linked to the menu title.  I have tried to create new menus but can not find the shop categories in order to do so.

    The product images on the front page are displaying the product details at all times, it is distracting.  Is there any way of changing it so the written information only appears on hover, at change the hover colour to a different colour or more page so the text can be seen. 

    my website is www.countrypegs.co.uk if you need to see what I am talking about.  I'm also struggling to see how i get products to appear in the latest area of the homepage but will look at this properly later.

    Thank you, Eliza

  • [deleted] replied

    Hi Eliza,

    Can you please attach us a video of your problem or attach us screenshots also be very specific about the question and explain it more to us, in this way we can easily understand you and give you the proper answer. Also provide us URL-s of your mentioned pages.

    Please alsosend us your WordPress username and password? We need to investigate your site and then get back to you if we have possible solution.

    Make sure to choose Private Reply when you send us sensitive informations!

  • [deleted] replied

    Hi Eliza,

    Any news please?