1— We've done a quick-fix until the new update comes out, download this file and replace it in this directory (of the theme): /inc
This should fix the issue.
We will include this fix on the next theme update.
2— Can you please send us your WordPress username and password? We need to investigate your site and then get back to you if we have possible solution.
Make sure to choose Private Reply when you send us sensitive informations!
Hello,
I am having trouble with my customisation. The errors as follow:
1) Show Featured Product badge (ribbon) and other ribbon is not showing.
2) The page builder is not working from the backend but wen I do live front end editing than it works.
Questions:
What plugin you used for the NewsLetter Signup?
How to enable the Visa, PayPal etc icon on the very right side of the footer?
tanks in advance for your help.
Abu
Hi Abu,
1— We've done a quick-fix until the new update comes out, download this file and replace it in this directory (of the theme): /inc
This should fix the issue.
We will include this fix on the next theme update.
2— Can you please send us your WordPress username and password? We need to investigate your site and then get back to you if we have possible solution.
Make sure to choose Private Reply when you send us sensitive informations!
Hi Abu,
I just checked your problem and there seems that everything is working correctly see this video.
Maybe you have edited any content of VC in a large screen and then when you wanted to edit on your small screen you didn't saw the VC box.