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  Public Ticket #875021
Impossible to display portfolio images using Lightbox item type
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  •  2
    Mathieu started the conversation

    Hi,

    I have issues displaying my photos of my Portfolio. It seems to search continuously (as shown in the video attached). Here are a few more technical details:

    I really do not get why the images are not loading. All my images are not too big and correctly compressed using Lightroom. Moreover, images in the Kalium demo website are loading correctly and they are way bigger than on my website. I suppose, perhaps it's an issue with the Portfolio plugin itself... 

    Can you help me?

    BR

  • [deleted] replied

    Hi Mathieu,

    I was trying to check your site but it shows the maintenance mode, can you please send me your WP credentials and I will check where is your issue?

    Make sure to choose "Private Reply" when you send us sensitive information!

  •   Mathieu replied privately
  •  2
    Mathieu replied

    Hello Arlind,

    For your information, yesterday, I updated the Kalium theme on my website with the latest version (Kalium 1.9.4.1). The problem remains despite the fact the theme is up to date.

    [EDIT]

    Hello,

    Do you have any news/fix/bypass on my incident? 

  • [deleted] replied

    Hi Mathieu,

    I've managed to fix this issue, the problem was with this item:

    http://mathieugasnier.fr/wp-admin/post.php?post=3825&action=edit

    There was set to Custom Image and no image provided:


    (view large version)

    So I have used "Featured Image" and it fixed this issue.

  •  2
    Mathieu replied

    Hello, I confirm it fixes the display error. Thanks for your support and the clear explanation. 

    Kind Regards

  • [deleted] replied

    Hi Mathieu,

    I'm glad to hear that :)

    If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't know how, just open this link).

    A huge thank you from Laborator in advance and have a great day!

  •  2
    Mathieu replied

    Hi Arlind,

    I definitely plan to provide a review for my purchase of your theme. So far, so good, but I plan to do it in some time after I complete the creation of my website in order to have a better overall feeling of the use of your theme. 

    BR,

    Mathieu

  • [deleted] replied

    Hi Mathieu,

    Sure no problem, have a great day buddy.