We just installed the update of Kalium and when we activate the new version, it completely strips our website of everything we've customized. It has also created a fatal error on each of our portfolio items that we have "Next/Prev" links set to. Also, all of our portfolio items had a image carousel and all of those are broken. We have so many portfolio items and we are trying to avoid having to redo the hours and hours of work we've put into this site. We just wanted to run the update and have it be a smooth transition.
Can you please take a look and give us some insight on how we can fix our issues quickly without having to rebuild the site from scratch? We have it set to the old child theme (last version) since the new version strips everything. So what you're seeing is the theme version prior to installing the update.
We're so close to launching this for our client and desperately need assistance with this update.
We just installed the update of Kalium and when we activate the new version, it completely strips our website of everything we've customized. It has also created a fatal error on each of our portfolio items that we have "Next/Prev" links set to. Also, all of our portfolio items had a image carousel and all of those are broken. We have so many portfolio items and we are trying to avoid having to redo the hours and hours of work we've put into this site. We just wanted to run the update and have it be a smooth transition.
Can you please take a look and give us some insight on how we can fix our issues quickly without having to rebuild the site from scratch? We have it set to the old child theme (last version) since the new version strips everything. So what you're seeing is the theme version prior to installing the update.
We're so close to launching this for our client and desperately need assistance with this update.
Please get back to us as soon as possible.
Molly
Hi Molly,
Sorry for the delay of the answer, as we were on holidays break and support team was partly active. Now we are back and able to help with any issue.
Can you please download this file and replace it in this directory (of the theme): /tpls
This should fix your issue.