1. We need to see the site live because this is really strange and didn't happen to any of our users.
2. The problem is with your mail server (SMTP) which is not sending or receiving e-mails, this can be fixed by using WP Mail SMTP plugin in your WordPress and configure your mail server.
Note:
This is not a theme problem, but this is a server related problem, for more informations you should contact your hosting provider.
If you are in localhost emails do not deliver.
3. This is not possible unless you have any problem with it that cannot be fixed.
We don't have this issue on our theme, and it should work to you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check if this problem is solved.
hi!,
3 questions:
1. why do i see double arrows on my image gallery?
2. why does the mail doesn't work? I've change it to my mail but i dont receive any mails..
3. I purchased the theme and Im not sure that it suits me, how can i cancel it after i bought it..?
TNX
Hi Maya,
1. We need to see the site live because this is really strange and didn't happen to any of our users.
2. The problem is with your mail server (SMTP) which is not sending or receiving e-mails, this can be fixed by using WP Mail SMTP plugin in your WordPress and configure your mail server. Note:
3. This is not possible unless you have any problem with it that cannot be fixed.
Best regards,
Laborator Team
hi, my site is live now, can you see why i have a double arrows?
Hi Maya,
Please post the site URL and the exact problem where that is happening.
Best regards,
Laborator Team
Hi,
the site url's are:
http://www.maya-sela.com/portfolio/posters/
http://www.maya-sela.com/portfolio/icons/
in fact, every time i use the image slider, the arrows are double. i deactivate any plugin that seems to have slider options..
TNX
Hi Maya,
I don't see double arrows anymore, probably you where using any plugin and now you have disable it.
hi, yes there is, in all images slidres
http://www.maya-sela.com/portfolio/verein/
http://www.maya-sela.com/portfolio/posters/
Hi Maye,
We don't have this issue on our theme, and it should work to you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check if this problem is solved.