I have now disabled two plugins that were unnecessary. when I make changes in the admin, It's not too slow for me. it takes about 9-12 seconds to update a page.
are you able to have a look at this again for me? if you need to disable any plugins feel free to do so. I really the products under category to look normal again. some of Oxygen styles don't kick in when the category page loads eg. https://justcrystal.com.au/shop/crystal-bowl/ everything looks normal in the Shop page https://justcrystal.com.au/shop/
please please please try fix this or tell me what I can do on my end?
UPDATE: I found the issue,the css class "laborator-woocommerce shop" is missing in the page when using WOO PRODUCT CATEGORY element. this is happened after the update to oxygen 4.0 :( as a temporary fix, I have now manually put in "laborator-woocommerce shop" in the VC row extra-class field for each of my category pages.
I'm trying to post another ticket on here but it says my purchase code e1311d5f-7a87-40a4-8c04-fd35e2343f22 is not valid, why would this happen???
pagination at the bottom is missing when using Woo Product Category element in the page eg https://justcrystal.com.au/shop/crystal-teaware/ ...can you please look in to this ASAP? I can't fix this one because I don't know any php.
Hi,
after latest update, the product listing under category looks unstyled. can you please have a look at it see what is going on?
Can somebody please get back to me on this? PLEASE! this is very very urgent
Hi Ehsan,
I am having problems even accessing your site because it is showing loading and all I see is a blank white page.
Best regards,
Laborator Team
I just checked my site and It loads up ! Please try again.
Hi Ehsan,
It's impossible to do something in your site, its so slow that you have to wait 10 mins for every action you do in it.
Best regards,
Laborator Team
Hi Art,
Thank you so much for fixing the map!
I have now disabled two plugins that were unnecessary. when I make changes in the admin, It's not too slow for me. it takes about 9-12 seconds to update a page.
are you able to have a look at this again for me? if you need to disable any plugins feel free to do so. I really the products under category to look normal again. some of Oxygen styles don't kick in when the category page loads eg. https://justcrystal.com.au/shop/crystal-bowl/ everything looks normal in the Shop page https://justcrystal.com.au/shop/
please please please try fix this or tell me what I can do on my end?
UPDATE: I found the issue,the css class "laborator-woocommerce shop" is missing in the page when using WOO PRODUCT CATEGORY element. this is happened after the update to oxygen 4.0 :( as a temporary fix, I have now manually put in "laborator-woocommerce shop" in the VC row extra-class field for each of my category pages.
Hi Ehsan,
Glad to hear that you managed to fix it on your own and thanks for sharing the fix with us, we will take a look on this when we update the theme.
Best regards,
Laborator Team
I'm trying to post another ticket on here but it says my purchase code e1311d5f-7a87-40a4-8c04-fd35e2343f22 is not valid, why would this happen???
pagination at the bottom is missing when using Woo Product Category element in the page eg https://justcrystal.com.au/shop/crystal-teaware/ ...can you please look in to this ASAP? I can't fix this one because I don't know any php.
Hi Ehsan,
You can try posting it now as it was a problem with Ticksy support system and now it is fixed. Sorry for the inconvenience.
Best regards,
Laborator Team