"Last problem" (#865520) / Laborator Support

2
Walid started the conversation
August 18, 2016 at 7:07pm
Hello,

Somethign very strange is going on.
All images are alike but when i use the zoom tool to hover my products (YITH WooCommerce Zoom Magnifier plugin)
then i sometimes get weird results.

For example :
WRONG:
http://wynwood-boy.com/shop/mary-colors/
CORRECT :
http://wynwood-boy.com/shop/amazing/

Thank you for all the support thus far
[deleted] replied
August 19, 2016 at 11:29am
Hi Walid,
That is happening because Original uploaded image is not larger.
You can see that this product (1000x1499) offer much larger image than this one (600x600).
2
Walid replied
August 19, 2016 at 12:02pm
Weird,
see attached file, i upload that file.

Grtz
2
Walid replied
August 19, 2016 at 4:57pm
Hello? can you see previous message?
Do i upload the correct file? See attached image previous file

thanks
1,560
Laborator replied
August 22, 2016 at 5:20pm
Hi Walid,
As Ylli said the original image must be larger if you want it to show properly in the zoom area because otherwise it won't work, the image you attached above seems a good one because it is larger.
Best regards,
Laborator Team

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