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  Public Ticket #864970
Filters not working after update
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  • Luciana started the conversation

    Hi, after the update of the theme, my size filters are not working anymore as before. (the price filter is working good)

    Is there something else I need to change or any other plugin recommended to do filters for price and size (variations)

    Thanks


  • [deleted] replied

    Hi Luciana,

    Can you please write URL of this exact page please? We need to investigate your site and then get back to you if we have possible solution.

  • Luciana replied

    Hi Ylli, 

    The URL is: http://coloursofbrazil.com.au/shop/

    On the left hand side, if you filter for price is working good. But the filter of size is not, for example, if you filter for SMALL it will show some leggings that don't have it in Small size.

    If it is still not clear, please let me know 

    Thanks!

  • [deleted] replied

    Hi Luciana,

    I saw that the results number shown on the top of products is working well but there are different products being displayed.

    However, this might be related to some kind of plugin you have installed. The best way to debug this is to activate another theme, and test the "Size" widget if it works in that case.

    If it doesn't work even with the other theme, then the problem is with some of your installed plugins. Otherwise I am going to need to login to your FTP and test whats wrong there.