Après avoir réalisé la dernière mise à jour du thème kalium, je constate que tous les liens de mes articles ainsi que les vidéo YouTube et les lecteurs soundcloud ne fonctionnent plus sur mobile.
(il fonctionne cependant sur pc, et les page fonctionnent aussi sur mobile)
Auriez vous une idée, d'où cela pourrait provenir s'il vous plaît et comment y remédier.
We don't have this issue on our theme, and it should work to you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check if this problem is solved.
If the problem is still active, then please send us your WordPress username and password? We need to investigate your site and then get back to you if we have possible solution.
Make sure to choose Private Reply when you send us sensitive informations!
As i wrote on the last comment, you can send us your WordPress username and password? We need to investigate your site and then get back to you if we have possible solution.
Make sure to choose Private Reply when you send us sensitive informations!
P.S: Please write on english, it's much easier for me to understand your ticket.
If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't know how, just open this link).
A huge thank you from Laborator in advance and have a great day!
Après avoir réalisé la dernière mise à jour du thème kalium, je constate que tous les liens de mes articles ainsi que les vidéo YouTube et les lecteurs soundcloud ne fonctionnent plus sur mobile.
(il fonctionne cependant sur pc, et les page fonctionnent aussi sur mobile)
Auriez vous une idée, d'où cela pourrait provenir s'il vous plaît et comment y remédier.
En vous remerciant
Romain
Hi Romain,
We don't have this issue on our theme, and it should work to you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check if this problem is solved.
If the problem is still active, then please send us your WordPress username and password? We need to investigate your site and then get back to you if we have possible solution.
Make sure to choose Private Reply when you send us sensitive informations!
Je viens de désactiver tous mes plugins et c'est toujours pareil.
Comment fait-on une réponse privé s'il vous plait pour que je vous envoi mon username et mon mot de passe s'il vous plait.
Cordialement
Hi Romain,
As i wrote on the last comment, you can send us your WordPress username and password? We need to investigate your site and then get back to you if we have possible solution.
Make sure to choose Private Reply when you send us sensitive informations!
P.S: Please write on english, it's much easier for me to understand your ticket.
Can you please write URL of this exact page please?
Hi Roman,
Can you please add the code below to Custom CSS
Hello
I have added this code, but I always have the same problem
Thanks
Hi Romain,
I forget the dot on the code, now the code works, i just edited that on your Custom CSS too.
Okay, thank you so much. Your service is really really good.
I highly recommend it !
Hi Romain,
I'm very glad to hear that :)
If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't know how, just open this link).
A huge thank you from Laborator in advance and have a great day!