Okay
  Public Ticket #858044
Bug responsive
Closed

Comments

  •  2
    Romain started the conversation

    Après avoir réalisé la dernière mise à jour du thème kalium, je constate que tous les liens de mes articles ainsi que les vidéo YouTube et les lecteurs soundcloud ne fonctionnent plus sur mobile.

    (il fonctionne cependant sur pc, et les page fonctionnent aussi sur mobile)

    Auriez vous une idée, d'où cela pourrait provenir s'il vous plaît et comment y remédier.

    En vous remerciant 

    Romain 

  • [deleted] replied

    Hi Romain,

    We don't have this issue on our theme, and it should work to you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check if this problem is solved.

    If the problem is still active, then please send us your WordPress username and password? We need to investigate your site and then get back to you if we have possible solution.

    Make sure to choose Private Reply when you send us sensitive informations!

  •  2
    Romain replied

    Je viens de désactiver tous mes plugins et c'est toujours pareil.

    Comment fait-on une réponse privé s'il vous plait pour que je vous envoi mon username et mon mot de passe s'il vous plait.

    Cordialement 

  • [deleted] replied

    Hi Romain,

    As i wrote on the last comment, you can send us your WordPress username and password? We need to investigate your site and then get back to you if we have possible solution.

    Make sure to choose Private Reply when you send us sensitive informations!

    P.S: Please write on english, it's much easier for me to understand your ticket.

  •   Romain replied privately
  • [deleted] replied

    Can you please write URL of this exact page please?

  •   Romain replied privately
  •   Romain replied privately
  • [deleted] replied

    Hi Roman,

    Can you please add the code below to Custom CSS

    .author-info-placement-bottom {
        float: left;
    }
  •  2
    Romain replied

    Hello

    I have added this code, but I always have the same problem

    Thanks 

  • [deleted] replied

    Hi Romain,

    I forget the dot on the code, now the code works, i just edited that on your Custom CSS too. 

  •  2
    Romain replied

    Okay, thank you so much.  Your service is really really good.

    I highly recommend it !

  • [deleted] replied

    Hi Romain,

    I'm very glad to hear that :)

    If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't know how, just open this link).

    A huge thank you from Laborator in advance and have a great day!