If I add the photo again directly through wordpress media (and not the server), the pictures seems to show (in safari) up when I change the product image to the new one uploaded through wordpress.
If I delete the new upload and go back to the original picture (uploaded through the server), I get the blue question mark again.
This is the first time I have had this problem, and I have uploaded most of the images through the server... This might be a wordpress issue but I thought I would start by asking you guys
If there are multiple pictures (i.e.: a product with variables), and you select the color and size that you want from the drop down menu, the picture shows up.
The same file name is used for both the variable picture and the product image picture... but one shows up and one does not
The "batch" process I've run was initiated only once, and you don't need to run it again.
However, you need to upload files via Media section of WordPress, thats better way and will create thumbnails, rename/clean file names that are not recognized in several browsers.
If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't know how, just open this link).
A huge thank you from Laborator in advance and have a great day!
So I just did an upload of products and images using a CSV file, very similar to what I have done in the past.. there is a bit of a problem, however.
The product images look fine on Chrome
The majority of the images won’t load on Safari.
However, if you click on the question mark where the picture should be (on the product page) in Safari, the picture pops up and looks fine..
Thoughts?
Update:
If I add the photo again directly through wordpress media (and not the server), the pictures seems to show (in safari) up when I change the product image to the new one uploaded through wordpress.
If I delete the new upload and go back to the original picture (uploaded through the server), I get the blue question mark again.
This is the first time I have had this problem, and I have uploaded most of the images through the server... This might be a wordpress issue but I thought I would start by asking you guys
Further Update:
If there are multiple pictures (i.e.: a product with variables), and you select the color and size that you want from the drop down menu, the picture shows up.
The same file name is used for both the variable picture and the product image picture... but one shows up and one does not
http://shopottawagoodtime.com/product/forma-boulder/
Hi Halley
The reason why images are not shown in Safari is because your file names contains space characters, so I have applied the following fix:
In functions.php and it fixed the issue.
Thank you so much for trying... unfortunately, this was the view from y screen this morning...
If you search for the brand FORMA boots, this seems to have the most issues.
Hi Halley,
I've run a batch name replace (copying files with spaces and renaming them by replacing space with dash) for exampe:
/wp-content/uploads/2016/08/buckle BLACK.jpg
The script copied the file with different name:
/wp-content/uploads/2016/08/buckle-BLACK.jpg
The first file (with space character) still remains there.
So this fixed the issue.
I've also installed this plugin yesterday:
(view large version)
So keep it, it will rename images with invalid or space characters when they are uploaded.
Thank you Arlind! I really appreciate the fantastic support.
Does the plug-in run automatically or do I run it?
Also, does it work for files uploaded through our server or should I upload the files through the media backend in wordpress?
Hi Halley,
The "batch" process I've run was initiated only once, and you don't need to run it again.
However, you need to upload files via Media section of WordPress, thats better way and will create thumbnails, rename/clean file names that are not recognized in several browsers.
Thanks again for you help on this topic.
Hi Halley,
Glad to hear that :)
If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't know how, just open this link).
A huge thank you from Laborator in advance and have a great day!