Okay
  Public Ticket #854760
no autoplay
Closed

Comments

  •  16
    Jakob started the conversation

    Hi 

    I want to have my video to autoplay and I have tried with this code. 

    But nothing happens, if I try the code in another template it works fine....what to do. It worked a couple of days ago. I have tried to deactivated all my plugins, it didn't help me.

  • [deleted] replied

    Hi jakob,

    You are using an old version of our theme (1.8.9.1) and the latest version for the moment is (1.9.3), please update your theme first and then the premium plugins too.

    The easiest way to update our themes is if you use Envato Toolkit or Envato Market plugin. On this link How to update Themes and Plugins you can learn this easy step-by-step procedure :)

    Important: After you update the theme please don't forget to go to Appearance > Install Plugins to update all your premium plugins to the latest version that we support.

    If you can't update LayerSlider, go to Plugins and deactivate this plugin. Then go to Appearance > Install Plugins, you now can update and then activate Layer Slider again.

    If your question is still active then reply to us again.

  •  16
    Jakob replied

    Hi again

    Thanks, it worked.

    But I have 2 other issues. 

    1. I'm looking for a zoom magnifier plugin that works with your theme. I have tried many different ones, but none of them are working, do you have any suggestions?

    2. I have a multisite inst. If I go to my secondary site, I cannot edit with Visual Composer. When I click the pencil nothing happens. I have tried to setup a new site in my multisite, but with the same result. Any ideas?

  • [deleted] replied

    Hi Jakob Lund,

    1. We haven't implemented this functionality actually, but we will add it in the future releases, just added it to our todo list.

    2. This might be related to Visual Composer plugin, have you checked your "console log" for possible errors being generated in that page?

    You can report this issue of the plugin in their forum here:

    https://codecanyon.net/item/visual-composer-page-builder-for-wordpress/242431/comments