We also have a problem with the demo content. Our PHP configuration parameters: are alright. When we try to install the demo content, we get following message:
I think that you are trying to upload Kalium 1.8.8.1. The latest update is 1.9.3, so please download the latest version from the themeforest and try to install our theme again from the scratch.
Can you please send us your URL WordPress username and password and your FTP? We need to investigate your site and then get back to you if we have possible solution.
Please tell us what demo content you prefer and we will try to install it for you :)
Make sure to choose Private Reply when you send us sensitive informations!
I've managed to import demo content, however there seems to be issues with "Image processing", like the image gd library is missing, I've learned this by reading this thread, people like you having the same problem:
Basically, I didn't have the php_gd extension enabled.
For me, running a linux on amazon EC2 instance, I just had to run sudo yum install php-gd sudo service httpd restart and all my problems were fixed. Hope this helps someone.
The reason about images processing issue is that when you upload an image in WordPress will create thumbnails by default for example if you upload my-image.jpg wordpress should create:
And so on with all defined sizes, I tried in your host and that didn't worked. So please contact your hosting provider about this issue. After that we can proceed with demo content setup, otherwise this won't let us install the demo content.
Hello,
this theme is really great, thank you! :)
We also have a problem with the demo content. Our PHP configuration parameters: are alright. When we try to install the demo content, we get following message:
[ErrType: xml-wp-content]
Is there anything we can do?
Thanks for your help!
Best wishes,
Ben
Hi Ben,
I think that you are trying to upload Kalium 1.8.8.1. The latest update is 1.9.3, so please download the latest version from the themeforest and try to install our theme again from the scratch.
You can find documentation on this site Kalium Documentation.
Specially Getting Started section :)
If you need further help, just reply on this thread again :)
Hi Ylli,
thanks for your answer.
I installed the latest version 1.9.3 now and unfortunately I get the same message:
[ErrType: xml-wp-content]
And the PHP configuration seems fine (I attached a screenshot).
Any other idea?
Thank you!
Kind regards,
Ben
Hi Ben,
Can you please send us your URL WordPress username and password and your FTP? We need to investigate your site and then get back to you if we have possible solution.
Please tell us what demo content you prefer and we will try to install it for you :)
Make sure to choose Private Reply when you send us sensitive informations!
Hi Ben,
I've managed to import demo content, however there seems to be issues with "Image processing", like the image gd library is missing, I've learned this by reading this thread, people like you having the same problem:
https://wordpress.org/support/topic/uploaded-images-not-resizinggenerating-thumbnail
And one user posted this solution:
So I suggest you to ask your hosting provider about this issue, why the wordpress cannot generate thumbnails in your host.
Hi Ben,
The reason about images processing issue is that when you upload an image in WordPress will create thumbnails by default for example if you upload my-image.jpg wordpress should create:
my-image-700x300.jpg
my-image-200x100.jpg
my-image-1024x655.jpg
...
And so on with all defined sizes, I tried in your host and that didn't worked. So please contact your hosting provider about this issue. After that we can proceed with demo content setup, otherwise this won't let us install the demo content.
Hi Ben,
I was trying the same steps manually by uploading images in Media section, and it still didn't created those thumbnails.
I suggest you to try installing Kalium theme in another server (just for testing) and you will see that the theme will work.