Okay
  Public Ticket #851406
ShopCategorieView
Closed

Comments

  •  1
    Alex started the conversation

    HI,

    I have a problem at the view of my products in the shop. When I choose a categorie I see all the books in the categorie but they have a different order. Ones they are two books in a row and on the other three and then just one. 

    And the Product pictures are shown cutted.

    Please view the file.

    Thank you. 

    Best Regards,

    Alex

  • [deleted] replied

    Hi Alex,

    You are using an old version of our theme (2.9.2) and the latest version for the moment is (2.9.4), please update your theme first and then the premium plugins too.

    The easiest way to update our themes is if you use Envato Toolkit or Envato Market plugin. On this link How to update Themes and Plugins you can learn this easy step-by-step procedure :)

    Important: After you update the theme please don't forget to go to Appearance > Install Plugins to update all your premium plugins to the latest version that we support.

    If you can't update LayerSlider, go to Plugins and deactivate this plugin. Then go to Appearance > Install Plugins, you now can update and then activate Layer Slider again

  •  1
    Alex replied

    Thank you very much Ylli. Where can I find the Toolkit? Its not in my WP-Menu.

    Best Regards,

    Alex

  • [deleted] replied

    Hi Alex,

    Old users have the Envato Toolkit. You can update your theme with the Envato Market plugin.


  •  1
    Alex replied

    Hi Ylli,

    I install the Envato Market but I honestly dont know what to do with the Token (view file please)?

    Thank you.

    Regards,

    Alex

  • [deleted] replied

    Hi Alex,

    Please note that you need oAuth key on this plugin and not API key, but the plugin itself has the guide inside so i'm sure that you will manage to update your theme through this plugin :)


    (view on new page)

  •  1
    Alex replied

    Sorry Ylli, but I dont understand step 4 "Theme"?

  •  1
    Alex replied

    Could be that the right API Personal Token?   vy4EMa0xW0NgIrcvbrgun02IlVXX1MEV

    I think I dont understand what the token mean?

  • [deleted] replied

    Hi Alex,

    Just follow my last comment and see the procedure on the image that i send you and you will be able to update your theme very easily.

  •  1
    Alex replied

    Now it works. Thank you very much Ylli!!

  • [deleted] replied

    Glad to hear that :)