Hi How can I insert actual address / map location? After inserting Google API, map is showing in frontend but not in backend where I still get error. The template map location (Melbourne) is there (but not showing in map which is grey) and I can't change to shop address. How do I do this?
Hi I've purchased, downloaded and installed the theme yesterday. Everything is up-to-date.
I did insert a google API in the theme options - a map is now displayed in frontend. But the backend map / contact page does not work. Also, I don't want an auto-share-location as address but insert address manually. Please see attached screenshot for error message.
I'm having the same issue....... maps not working. I've updated the theme to latest version and still maps not working?? should I open a new ticket? I did get a google api key and updated the field in the options and still not working!
Where do we get the patch from? I've given up on trying to fix this myself - looks as if the script wasn't being 'enqueued' at the admin end? ... I'll guess I'll wait :) Thanks
Hi
How can I insert actual address / map location?
After inserting Google API, map is showing in frontend but not in backend where I still get error. The template map location (Melbourne) is there (but not showing in map which is grey) and I can't change to shop address. How do I do this?
Thank you!
Hi Rebekka,
Have you updated the theme to the latest version, and also all the plugins?
Best regards,
Laborator Team
Hi
I've purchased, downloaded and installed the theme yesterday. Everything is up-to-date.
I did insert a google API in the theme options - a map is now displayed in frontend. But the backend map / contact page does not work. Also, I don't want an auto-share-location as address but insert address manually.
Please see attached screenshot for error message.
Thank you!
Rebekka
Oh, and I forgot to mention that I did have troubles installing the demo content. But the theme should work without the demo content, shouldn't it?
Hi Rebekka,
Can you please send us your WordPress username and password? We need to investigate your site and then get back to you if we have a possible solution.
Make sure to choose Private Reply when you send us sensitive informations!
Best regards,
Laborator Team
still working locally... will upload somewhere and if problems still occur will send you details
cheers, r.
Hi Rebekka,
I've replaced inc/laborator_actions.php that contains a fix for this issue and now the contact map works properly.
Please check it and confirm if it works for you?
Thank you!
Yes, the map is now showing up in back-end. But it's showing Melbourne.
How can I change the address/ map pointer? E.g. to the example address Prague?
Thank you,
Rebekka
Hi Rebekka,
I've also fixed this issue, so now you are able to select places in Google map.
Sorry for these issues.
Hi,
I'm facing exactly the same problem. Although I see the map in frontend, it doesn't appear in backend and so I cannot change the address.
Thank you.
Thank you! It's working now.
Is inc/laborator_actions.php the only file I have to replace on my site? (I am still working offline...)
Rebekka
Hi Rebekka,
Glad to hear that.
Yes laborator_actions.php is the file you need to replace. No worries about that, we are going to publish an update with the fix later this week.
I'm having the same issue....... maps not working. I've updated the theme to latest version and still maps not working?? should I open a new ticket? I did get a google api key and updated the field in the options and still not working!
Where do we get the patch from? I've given up on trying to fix this myself - looks as if the script wasn't being 'enqueued' at the admin end? ... I'll guess I'll wait :) Thanks
Hi Ehsan and Scott, please open a new ticket and we will be able to reply you there.
Thanks for your understanding!