Our developer is having issues with the slider for this template- two different agencies have taken a look at it and cannot fix the issues. The image stretches on larger desktops and is squashed on mobile/tablet devices. Example of how it transitions attached, not smooth at all. We would appreciate some advice.
You are using an old version of our theme (2.9.2) and the latest version for the moment is (2.9.4), please update your theme first and then the premium plugins too.
The easiest way to update our themes is if you use Envato Toolkit or Envato Market plugin. On this link How to update Themes and Plugins you can learn this easy step-by-step procedure :)
Important: After you update the theme please don't forget to go to Appearance > Install Plugins to update all your premium plugins to the latest version that we support.
If you can't update LayerSlider, go to Plugins and deactivate this plugin. Then go to Appearance > Install Plugins, you now can update and then activate Layer Slider again.
Hi there,
Our developer is having issues with the slider for this template- two different agencies have taken a look at it and cannot fix the issues. The image stretches on larger desktops and is squashed on mobile/tablet devices. Example of how it transitions attached, not smooth at all. We would appreciate some advice.
Regards
Natasha
Hi Natasha,
You are using an old version of our theme (2.9.2) and the latest version for the moment is (2.9.4), please update your theme first and then the premium plugins too.
The easiest way to update our themes is if you use Envato Toolkit or Envato Market plugin. On this link How to update Themes and Plugins you can learn this easy step-by-step procedure :)
Important: After you update the theme please don't forget to go to Appearance > Install Plugins to update all your premium plugins to the latest version that we support.
If you can't update LayerSlider, go to Plugins and deactivate this plugin. Then go to Appearance > Install Plugins, you now can update and then activate Layer Slider again.
Best regards,
Laborator Team