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  Public Ticket #847401
Portfolio template Custom Query error
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  • Tai-li started the conversation

    Hi. I have one page (my home page) that uses Portfolio Template and I am manually choosing which portfolio items to show on this page. So I have been using Custom Query. It's good.

    However, I've been trying to edit my choice today but Custom Query isn't working. I have updated to version 9.3.1. I can select my item on the left column but it doesn't appear on the right column. Is there a quick fix? Or is there another way? Thanks.

  •  1,558
    Laborator replied

    Hi Tai-li,

    Can you please provide us your login credentials in a private ticket so we can check what the problem from back end.


    Best regards,
    Laborator Team


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  •   Tai-li replied privately
  •  1,558
    Laborator replied

    Hi Tai-li,

    You are using an old version of our theme (1.8.8.1) and the latest version for the moment is (1.9.3), please update your theme first and then the premium plugins too.

    The easiest way to update our themes is if you use Envato Toolkit or Envato Market plugin. On this link How to update Themes and Plugins you can learn this easy step-by-step procedure :)

    Important: After you update the theme please don't forget to go to Appearance > Install Plugins to update all your premium plugins to the latest version that we support.

    If you can't update LayerSlider, go to Plugins and deactivate this plugin. Then go to Appearance > Install Plugins, you now can update and then activate Layer Slider again.

    Best regards,
    Laborator Team


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  • Tai-li replied

    Hi. Sorry – thank you for that!

    One more question if you don't mind. Since updating, my hover colour option is not working any more?

    Please see http://tleestudio.co.uk/showcase/

  • Tai-li replied

    I was also using Post Types Order to re-order my portfolio page manually. Since updating theme version, this re-order is being ignored. How can I apply my re-order please? This is my portfolio page tleestudio.co.uk/work

    I am using a child theme but I have lost many customisation changes after updating, which I don't understand.

  •  1,558
    Laborator replied

    Hi  Tai-li,

    1. The custom color seems to be working now, I just checked it and it's working.

    2. The ordering on that page is managed by the Custom Query, so go and edit that page then in the Custom Query drag and drop the items by order.

    Best regards,
    Laborator Team


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  •   Tai-li replied privately
  •  1,558
    Laborator replied

    Hi Tai-li

    2. We will check and try to fix this as we are releasing a new update.

    3. There does not seem to be any post in your blog page right now, where do you want the padding - after the title and description or before it?

    Best regards,
    Laborator Team


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  • Tai-li replied

    2. Yes please. Thank you.

    3. Sorry it was unpublished as Draft. Please see tleestudio.co.uk/blog now. Padding AFTER title and description (before posts feed). Tags not in lowercase. Line break in post title?

    Thank you, Art.

  •  1,558
    Laborator replied

    Hi Tai-li,

    3. Use this CSS for the  title and description bottom margin and to show the tags in uppercase:

    /* Blog Title and Description Margin */
    .blog .section-title {
        margin-bottom: 20px;
    }
    
    /* Blog Tags in Uppercase */
    .blog-sidebar .sidebar-box-holder a {
        text-transform: uppercase;
    }
    

    The line break doesn't work in the post titles.

    Best regards,
    Laborator Team


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  • Tai-li replied

    Thank you, Art!

    How can I show sidebar on single posts?

  •  1,558
    Laborator replied

    Hi Tai-li,

    Unfortunately that's still not possible through the theme options, it is a feature which we are planning to add as it is in our to-do list and will soon be available in the upcoming versions of the theme.

    Best regards,
    Laborator Team


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  • Tai-li replied

    I see. Thank you. I look forward to that update.

    One last thing – as a general rule for theme update. I am running on the Child Theme. Am I totally safe to use the automatic feature on Envato Toolkit, without losing any customisation?

  •  1,558
    Laborator replied

    Hi Tai-li,

    If you use the Child Theme you won't loose any changes you make, it is the best way to keep the changes safe even after updating the theme.

    Best regards,
    Laborator Team


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  • Tai-li replied

    Ok thank you. 

    It's just last time my CSS changes were safe but a lot of Theme Options had reverted to default so I got confused...