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  Public Ticket #844910
Different Image Sizes on Product pages
Closed

Comments

  •  1
    Tamara started the conversation
    July 28, 2016 at 4:26pm

    The first image on a lot of my brands product pages is larger than the rest... my other product pages have larger images too. I ran Regenerate thumbnails as suggested which took hours and hours and then nothing changed and now my site is running really slowly. Help!

  • [deleted] replied
    July 29, 2016 at 11:41am

    Hi Tamara,

    Can you please send us your WordPress username and password? We need to investigate your site and then get back to you if we have possible solution.

    Make sure to choose Private Reply when you send us sensitive informations!

  •   Tamara replied privately
  • [deleted] replied
    July 29, 2016 at 12:48pm

    Hi Tamara,

    We don't have this issue on our theme, and it should work to you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check if this problem is solved.