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  Public Ticket #842598
Mobile version is a mess after theme's update
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  • Cicilia started the conversation

    Hi my website is www.peekmybook.com and the mobile version worked fine before I updated my theme. Now it refused to show the products and the 'default sorting' option is now expanded. 

    1. I want to hide or even remove the default sorting options.

    2. How do I show my products?

    Attached is the screenshot. Kindly help, thanks.

    Regards,

    Cicilia

  •  1,558
    Laborator replied

    Hi Cicilia,

    1. Add the following CSS to the Custom CSS to hide the Default Sorting dropdown button:  

    .woocommerce .woocommerce-header .title-holder+.woocommerce-ordering-container {
        display: none;
    }
    

    P.S. If you want to hide the Default Sorting only on mobile then paste the code above only in Custom CSS > Responsive in the last field that is labeled as Extra Small

    2. The products are showing fine, I've attached an screenshot from my phone:


    (view large version)

    Best regards,
    Laborator Team


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  • Cicilia replied

    Hi it's really weird, I tried opening the mobile version and it showed this page a couple of times (picture attached). After a couple of 'refresh' it sometimes showed the page with its full content. The mobile version isn't really friendly and hard to access (sometime the browser will load really long and sometimes not.) I do understand that this kind of situation depends on our mobile phone and internet connection as well, but I've been getting a lot of complains about how unfriendly the mobile version is. And plus my internet connection is pretty okay in my opinion.

    Is there anything you can help to smoother the mobile version? I need it to be fast and I need only products to be shown there. The rest isn't as important.

    Kindly help! Thank you.

    Regards,

    Cicilia

  •  1,558
    Laborator replied

    Hi Cicilia,

    What are your other concerns regarding the mobile view? The reason why it took a while to load and it needed a hard refresh is because of the phone and site cache, it's not just your site or the theme but it happens everyday to us because of the saved cache in our devices.

    Best regards,
    Laborator Team


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  • Cicilia replied

    I see :(

    One last question, how do I remove the slideshow from the mobile version? I want to simplify it so it only shows the products list. Thank you.

    Regards,

    Cicilia

  •  1,558
    Laborator replied

    Hi Cicilia,

    Paste the following CSS in Custom CSS > Responsive > Extra Small

    .ls-container {
        display: none;
    }

    This will just hide it on mobile, but if you want to speed it up I would suggest you to use the Revolution Slider as it is much much better than the LayerSlider, you can also disable it completely on mobile.


    Best regards,
    Laborator Team


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  • Cicilia replied

    Noted thanks you may close this ticket.

    Regards,

    Cicilia