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  Public Ticket #839593
Crash of website after update
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  • Jozef started the conversation

    Hi there, 

    today I've updated my webpage running your Kalium theme, after the update the site crashed and is displaying just some gibberish aka. source code. After the theme update I've also updated the required plugins and it looks like that layer slider did not update correctly. (its displaying the msg.  - Active, Requires Update. However, once I try to update it, it says that I'm already running the lates version of it.) I am attaching some screenshots form what im getting from the page.  Can you be of any help to me regarding this issue? I'd very much appreciate your help!

    Thanks.

    Jozef

  •   Jozef replied privately
  •  1,558
    Laborator replied

    Hi Jozef,

    You will need to go to Appearance > Install Plugins and install the plugins from there, if you have it already installed it, deactivate and uninstall then do the step I suggested by installing it again :)

    Best regards,
    Laborator Team


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