I am having trouble with my quantities and prices changing on
the the checkout page based on Variations/Attributes. As you can see
from the screenshot below, the left hand side shows the desired quantity
and size, but the quantity on the right hand side doesn’t change, and
the price doesn’t change to reflect the quantity. You can also see that
on the top left it states I only have 2 items in the cart.
I have looked for a resolution on the support pages for woocommerce and have found nothing to help.
If you need any more information, I will gladly supply it.
Can you please send us your site URL and your WordPress username and password? We need to investigate your site and then get back to you if we have possible solution.
Make sure to choose Private Reply when you send us sensitive informations!
Hmm it's very hard to help you if we don't have access on your live site.
We don't have this issue on our theme, and it should work to you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check if this problem is solved.
Also please make sure that you are using Aurum 2.9.3 and the WooCommerce 2.6.2.
I'm afraid that i can't help you there, if you create a live site sometime, please send us your URL and your Wordpress credentials and we will take a look.
Or if you are in a hurry, maybe you can create a ticket on WooCommerce support directly, and i'm sure that they will give you the best answer for this, because it may be a bug or there is another explanation for your question.
I am having trouble with my quantities and prices changing on the the checkout page based on Variations/Attributes. As you can see from the screenshot below, the left hand side shows the desired quantity and size, but the quantity on the right hand side doesn’t change, and the price doesn’t change to reflect the quantity. You can also see that on the top left it states I only have 2 items in the cart.
I have looked for a resolution on the support pages for woocommerce and have found nothing to help.
If you need any more information, I will gladly supply it.
Thanks
http://imgur.com/WggbTfY
Hi Donnam
Can you please send us your site URL and your WordPress username and password? We need to investigate your site and then get back to you if we have possible solution.
Make sure to choose Private Reply when you send us sensitive informations!
Hmm it's very hard to help you if we don't have access on your live site.
We don't have this issue on our theme, and it should work to you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check if this problem is solved.
Also please make sure that you are using Aurum 2.9.3 and the WooCommerce 2.6.2.
Great :)
Wrong attachment. Sorry.
Hi Donna,
I'm afraid that i can't help you there, if you create a live site sometime, please send us your URL and your Wordpress credentials and we will take a look.
Or if you are in a hurry, maybe you can create a ticket on WooCommerce support directly, and i'm sure that they will give you the best answer for this, because it may be a bug or there is another explanation for your question.