I am using the Aurum theme and I have a problem when I click on any of the 3 image banners. I have the 3 image banners set up as you can see from the attachment, one says Tees, Shop, Tanks. When I click on those image banners it takes me to their respective pages however there seems to be an error once I am taken to that page. When I click on the Tees image banner it takes me to a page that shows the Tees I have. The issue is that it shows the title Tees twice as you can see from the attachment. When I click on the Shop image banner it takes me to the Shop page but the issue is that it shows the title Tees and under it shows the title Shop. For the last image banner, Tanks, once you click it it takes me to the Tanks page but the issue is that it shows the title Tees and under it shows the title Tanks. The big issue here is that for all 3 image banners it always shows Tees as the title and then under it it shows another title, which is the correct title. I need help getting rid of the title that says Tees on all the image banners because it shouldnt appear on all of the pages that are linked from the image banners.
Are you using latest update of Aurum (2.9.3) please? If not, please update theme and check if this problem is still happening.
Also please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check if this problem is solved.
If this doesn't also fix your issue please send us your WordPress username and password? We need to investigate your site and then get back to you if we have possible solution.
Make sure to choose Private Reply when you send us sensitive informations!
I am using the Aurum theme and I have a problem when I click on any of the 3 image banners. I have the 3 image banners set up as you can see from the attachment, one says Tees, Shop, Tanks. When I click on those image banners it takes me to their respective pages however there seems to be an error once I am taken to that page. When I click on the Tees image banner it takes me to a page that shows the Tees I have. The issue is that it shows the title Tees twice as you can see from the attachment. When I click on the Shop image banner it takes me to the Shop page but the issue is that it shows the title Tees and under it shows the title Shop. For the last image banner, Tanks, once you click it it takes me to the Tanks page but the issue is that it shows the title Tees and under it shows the title Tanks. The big issue here is that for all 3 image banners it always shows Tees as the title and then under it it shows another title, which is the correct title. I need help getting rid of the title that says Tees on all the image banners because it shouldnt appear on all of the pages that are linked from the image banners.
Hi Alex,
Are you using latest update of Aurum (2.9.3) please? If not, please update theme and check if this problem is still happening.
Also please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check if this problem is solved.
If this doesn't also fix your issue please send us your WordPress username and password? We need to investigate your site and then get back to you if we have possible solution.
Make sure to choose Private Reply when you send us sensitive informations!
I tried what you said and it still didnt work. Do you work for Aurum?
Hi Alex,
Yes i'm from Laborator. Can you please send us your WP credentials please?