I am having an issue with my SHOP pages. Often when you click on "Hire" or "Buy", the first product and product thumbnail repeats throughout. Then when you click on the product, the related products are all the same too.
I can't seem to find anything on this issue - it keeps happening, but completely randomly. I only ask now, as my client has had this experience and I would prefer it if this didnt happen for customers, also.
The issue is still happening and I have deactivated all plugins to try and work out what it would be that is triggering it. I have spoken to a couple of developers today to try and get to the bottom of it!
Hi,
I am having an issue with my SHOP pages. Often when you click on "Hire" or "Buy", the first product and product thumbnail repeats throughout. Then when you click on the product, the related products are all the same too.
I can't seem to find anything on this issue - it keeps happening, but completely randomly. I only ask now, as my client has had this experience and I would prefer it if this didnt happen for customers, also.
Thank you.
Hi Emily,
Can you please send us your WP credentials first? Make sure to choose Private Reply when you send us sensitive informations!
I'm sorry but i can't see this problem on your site, maybe you have fixed it?
I'm really sorry but we don't provide support for third party plugins.
The issue is still happening and I have deactivated all plugins to try and work out what it would be that is triggering it. I have spoken to a couple of developers today to try and get to the bottom of it!
Hi Emily,
I'm really sorry but i don't know how to help you there for the moment, i tried multiple things but this is not happening to my end.
This question is related to theme developer and I am unable to give you any solution about this because I am not backend developer.
Our theme developer Arlind can help you with this, but he is not in the office until 19 July.
When Arlind come back, just reply to this thread and you will make sure he will see your comment.
Hope for your understanding :)