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  Public Ticket #822710
Theme not working visual Composer not geting activated
Closed

Comments

  • Andy started the conversation
    July 6, 2016 at 9:25pm

    hi

    i tried installing this theme on my site but i cant get the visual composure activated

    it have some license problem or somthing maybe? it says no license found

  •  1,561
    Laborator replied
    July 7, 2016 at 11:47am

    Hi Andy,

    Are you installing the Visual Composer via Appearance > Install Plugins because that is the themes included version of Visual Composer and that one will work.

    Best regards,
    Laborator Team

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  • Andy replied
    July 14, 2016 at 8:56pm

    Yes thats how i am installing and its still not working

  • [deleted] replied
    July 15, 2016 at 11:41pm

    Hi Andy,

    Can you please send us your WordPress username and password? We need to investigate your site and then get back to you if we have possible solution.

    Make sure to choose Private Reply when you send us sensitive informations!

  •   Andy replied privately
  • [deleted] replied
    July 19, 2016 at 1:15pm

    Hi Andy,

    I just reseted your Wordpress with Wordpress Reset plugin and installed Demo Content for you by going to Laborator > Demo Content Installer.

    Now you need to do only one thing:

    Navigate to wp-content/themes/oxygen/inc/lib/visual-composer/ and replace the config.php file with this new config.php.