Okay
  Public Ticket #820777
installation
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  • alysa started the conversation

    I have purchased and downloaded the kalium theme and worpress cannot install the zip file.

    It seems to just time out.

  • [deleted] replied

    Hi Alysa,

    You can find documentation on this site Kalium Documentation.

    Specially Getting Started section :)


    Also can you please check if your server meets the recommended PHP configuration limits as follows:

    • max_execution_time 180
    • memory_limit 128M
    • post_max_size 64M
    • upload_max_filesize 64M
    • max_input_time 60

    For more info visit this link Recommended PHP Configuration Limits.


    If you need further help, just reply to this comment again :)

  • alysa replied

    Hi Ylli,

    When I open my contact page, the map does not load and displays the following message:

    "Oops! Something went wrong.
    This page didn't load Google Maps correctly. See the JavaScript console for technical details"

    Could you please advise on how to fix this.

    Thank you.

    Alysa

  • [deleted] replied

    Hi Alysa,

    Google is not supporting keyless maps anymore, see their announcement:

    http://googlegeodevelopers.blogspot.com.au/2016/06/building-for-scale-updates-to-google.html

    We have released Kalium 1.9.3 and now you have the option to add the Google Maps API Key on the Theme Options


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  • alysa replied

    Thanks so much for that, Ylli. 

    Another question. I can't seem to make auto type text as small as I want it. Is there a minimum it goes to or is something odd going on. I'm sure I was previously able to do this.

  • [deleted] replied

    Hi Alysa,

    Can you please write URL of this exact page here on comments first? We need to investigate your site and then get back to you if we have possible solution.

  • alysa replied

    Sure, it's photographertasmania.com.au

  • [deleted] replied

    Hi Alysa,

    Can you please add the code below to Custom CSS

    .wpb_wrapper .auto-type-element .lab-autotype-text-entry {
    font-size: 15px !Important;
    }
  • alysa replied

    Hi Ylli,

    Thanks so much for your previous replies. I am having some issues setting up an image gallery. Is there some documentation somewhere that would walk me through setting up a masonry grid gallery that opens a lightbox when you click on an image. 

    Couldn't figure out how to use Kalium's inbuilt features so I have tried some gallery plugins but all display terribly on mobile or are difficult to use.

    Thank you in advance,

    Alysa

  • alysa replied

    To clarify, I can add images to a masonry media grid element but can't modify the lightbox or other options.

  • [deleted] replied

    Hi Alysa,

    Are you asking for something like on our Photography demo?

    If yes, then you only need to use Lightbox layout type


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  • alysa replied

    Hi

    Hopefully last question! I am having some trouble with changing the meta description that comes up in google. Currently it looks like this:

    Photographer Tasmania – Commercial Photographer Tasmania

    www.photographertasmania.com.au/

    photographer-tasmania.
    Home · About · Pricing · Gallery · Contact · Film & TV Stills. Home
    Slider 2. Home Slider 14. Home Slider 1. Home Slider 5. Home Slider ...

    I have some idea that you need to ho add something like: <meta name="description" content="Whether you need new images for your website, advertising or someone to capture that important event, I am here for you" />

    to the header.php file in editor but am a little scared to change it. 

    Could you please advise on the right way to do this?

    Thank you in advance,

    Alysa

  • [deleted] replied

    Hi Alysa,

    If you want to add that meta description tag in the header, do the following:

    Add the following code in functions.php (end of file):

    function meta_description_alysa() {
        ?>
        <meta name="description" content="Whether you need new images for your website, advertising or someone to capture that important event, I am here for you" />
        <?php
    }
    
    add_action( 'wp_head', 'meta_description_alysa', 10 );


    This should work for you.

  • alysa replied

    Thank you so much for that, Arlind.

    I have noticed my website is quite slow to load. I wonder if you have any suggestions to improve this. www.photographertasmania.com.au

    Alysa

  • [deleted] replied

    Hi Alysa,

    If you want to speed up your site a little bit, you can use WP Super Cache plugin.

  • alysa replied

    Hi Ylli, I installed it and cannot see a difference. I have very few plugins installed and not much content so can't figure out why its so slow. My hosting is local and decent so I am completely confused. Any ideas would be greatly appreciated. Alysa


  • [deleted] replied

    Hi Alysa,

    This is a hosting problem not a theme problem, we continually improve speed on our theme, you can see how fast our demos are loading.

    I don't know why this is happening to you, it's better if you contact your hosting provider about this.

  • alysa replied

    Hi Ylli,

    When I do site search in google ie. site:photographertasmania.com.au results come up that i would like to remove eg:

    www.photographertasmania.com.au/tag/envato/

    www.photographertasmania.com.au/audio-post/

    www.photographertasmania.com.au/portfolio/fork/

    I'm not sure where these pages are or how to remove them. Any ideas?

  • [deleted] replied

    Hi Alysa,

    In order to remove these URL-s do the following:

    1. To remove "www.photographertasmania.com.au/tag/envato/" go to Posts > Tags, and delete the tag "Envato" from the list of tags.

    2. To remove "www.photographertasmania.com.au/audio-post/" go to that page, click Edit post, then move to trash.

    3. The same as in 2, just go to "www.photographertasmania.com.au/portfolio/fork/" click Edit Portfolio Item and after that move it to trash.

    This should work for you. These posts are imported from default demo content. You may already assigned different names, so make sure you have set the correct post slugs:


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