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Okay
  Public Ticket #817097
unable to update to 10.9
Closed

Comments

  •  1
    Toan started the conversation
    June 30, 2016 at 9:01pm

    hi, 

    i'm not able to update to version 10.9. I think it has something to do with the zip file being 20MB. I think it times out when i try to update the theme. on Chrome, it gives an "page not available" error message after trying to uploading the theme for about 5-7mins. 

    This also happened when i installed the theme for the first. I had to use FTP to upload the theme onto Wordpress.

    What's your advise for this fix? is there a way to increase the upload time on wordpress? 

    Cheers,

    Toan

  • [deleted] replied
    July 1, 2016 at 1:46pm

    Hi Toan,

    You can update your theme through the Envato Market plugin :)

    Can you please check if your server meets the recommended PHP configuration limits as follows:

    • max_execution_time 180
    • memory_limit 128M
    • post_max_size 64M
    • upload_max_filesize 64M
    • max_input_time 60

    For more info visit this link Recommended PHP Configuration Limits.

    If you need more info, please don't hesitate to reply here :)