1. I am having a problem trying to display a woocommerce product within a page using the visual composer.
The discription of the products fall on the picture as you can see in the attached image. Also related products loading for ever.. (I am getting "localhost/:621 Uncaught TypeError: $productThumbnails.slick is not a function" uwhen inspecting the page).
2.This problem occurs in a woocommerce product page: From theme options "Shop Settings" having the number of related products at "0" results displaying all the related products. I would like not to display any related product.
Thank you for your email. I am also pleased to hear that you are going to look for a possible fix.
About my wp and ftp crendentials: The installation is local at the moment so the only way to have a look to the site is using teamvier.. I do not know if that suits you..
I have managed to solve these issues today, here is what you need to do in order to fix these problems:
1. Download this file and replace it in this directory (of the theme): /inc 2. Download this file and replace it in this directory (of the theme): /assets/css
The single product layout should be shown properly and also related products will hide if set to 0.
Also the products you have separated in columns will now show in proper size.
If you don't see the change immediately, please hard-refresh your browser (CTRL/CMD+R) because it takes longer to load the changes, as they are saved in browser cache. Another option is to open new private/incognito window and try if it works.
I noticed an other thing today which also has to do with displaying woocommerce elements using VC. I tried to display the woocommerce category loop in 1/2 column but it seems that in this case the column setting is not working. Please see the attached image.
Can you please write URL of this exact page here on comments first? We need to investigate your site and then get back to you if we have possible solution.
I understand. However as I mentioned before we already have an online presence www.lithografiki.gr.
So, before uploading the new site I should at least bring the site layout in a basic (acceptable) form. Displaying woocommerce category loop in a wordpress page it is a main feature (to us) that will allows us to enrich the wordpress page with promos and relevant product categories.
In any case, if it so dificult to replicate the problem. (put a category loop in 1/2 column) or if you already replicated and works fine, tha'ts ok.
I did some testing yesterday and I managed to overcome the "problem" by changing the number of category columns and the layout of the given page.
That's works fine for us at the moment . I 'll let you know as soon as I put our site online and setup a temporary page replicating the problem just to have a look for your next theme update.
Hi,
1. I am having a problem trying to display a woocommerce product within a page using the visual composer.
The discription of the products fall on the picture as you can see in the attached image. Also related products loading for ever.. (I am getting "localhost/:621 Uncaught TypeError: $productThumbnails.slick is not a function" uwhen inspecting the page).
2.This problem occurs in a woocommerce product page:
From theme options "Shop Settings" having the number of related products at "0" results displaying all the related products. I would like not to display any related product.
Note: local host installation
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I tried some other things that might be helpfull to resolve the above.
https://1drv.ms/i/s!AjjbjfD2kBBIxXtxKlIRb-tzSVIc
The result in wordpress page with a Woo product page inside a VC row: https://1drv.ms/i/s!AjjbjfD2kBBIxXhY8U3DA9-9hE23
The result in wordpress page with a Woo product page inside a VC row: https://1drv.ms/i/s!AjjbjfD2kBBIxXkgLE-rg2prgaKI
The result of woo product page (normal): https://1drv.ms/i/s!AjjbjfD2kBBIxXyXLAPK8bqOB8XD
I also have product light box disabled: https://1drv.ms/i/s!AjjbjfD2kBBIxXrz3BwifPptSvzh
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Also tried this:
Three columns with 3 products using the VC: https://1drv.ms/i/s!AjjbjfD2kBBIxX4wPVeSwib-ASPd
The result: https://1drv.ms/i/s!AjjbjfD2kBBIxgBaLr707ufqlQyX Seems that the VC cannot handle product images properly. (Same happens with two column layout)
Now if I put a product in a full row the result seems ok.
https://1drv.ms/i/s!AjjbjfD2kBBIxX-u0gkv2HfOlDSS
Hi Iordanis,
Just to update you, I have discovered that these are bugs in our theme, I am going to look for the piece of code to fix this.
Currently I am leaving the office and hopefully that i will provide you the fixes this weekend.
EDIT: In the meantime, can you please send me your WP and FTP credentials in case i need them.
Just make sure to choose Private Reply when you send us sensitive informations!
Hi Arlind,
Thank you for your email.
I am also pleased to hear that you are going to look for a possible fix.
About my wp and ftp crendentials: The installation is local at the moment so the only way to have a look to the site is using teamvier.. I do not know if that suits you..
Kind regards,
Iordanis
Hi Iordanis,
Thanks for your patience.
I have managed to solve these issues today, here is what you need to do in order to fix these problems:
1. Download this file and replace it in this directory (of the theme): /inc
2. Download this file and replace it in this directory (of the theme): /assets/css
The single product layout should be shown properly and also related products will hide if set to 0.
Also the products you have separated in columns will now show in proper size.
If you don't see the change immediately, please hard-refresh your browser (CTRL/CMD+R) because it takes longer to load the changes, as they are saved in browser cache. Another option is to open new private/incognito window and try if it works.
Hi Arlind,
Thank you for your email. I will follow your instructions and get back to you with the results.
Best regards,
Iordanis.
Hi Arlind,
It worked! Thank you.
I noticed an other thing today which also has to do with displaying woocommerce elements using VC.
I tried to display the woocommerce category loop in 1/2 column but it seems that in this case the column setting is not working.
Please see the attached image.
Best regards,
Iordanis
Hi Iordanis,
Can you please write URL of this exact page here on comments first? We need to investigate your site and then get back to you if we have possible solution.
Hi Ylli,
The site currently runs on local machine. Intents to replace our old site soon. ..
Ok then when your site is online just reply tot his ticket with the link.
Hi Ylli,
I understand. However as I mentioned before we already have an online presence www.lithografiki.gr.
So, before uploading the new site I should at least bring the site layout in a basic (acceptable) form. Displaying woocommerce category loop in a wordpress page it is a main feature (to us) that will allows us to enrich the wordpress page with promos and relevant product categories.
In any case, if it so dificult to replicate the problem. (put a category loop in 1/2 column) or if you already replicated and works fine, tha'ts ok.
Best regards,
Iordanis
Hi Iordanis,
Can you please make a video of your problem and then send us the link, for the moment is very difficult for me to understand this problem.
Hi Ylli.
Thank you for your response!
I did some testing yesterday and I managed to overcome the "problem" by changing the number of category columns and the layout of the given page.
That's works fine for us at the moment . I 'll let you know as soon as I put our site online and setup a temporary page replicating the problem just to have a look for your next theme update.
Best regards,
Iordanis.
Hi Lordanis,
Great, glad to hear that :)
When your site is online please create new ticket.