Okay
  Public Ticket #816918
Template revolution slider
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  • Juanra started the conversation

    Hi guys!

    when I try to install a revolutioin slider template (contentabs or any other),  I have this error:

    Not Acceptable

    An appropriate representation of the requested resource /beta/wp-admin/admin-ajax.php could not be found on this server.

    Additionally, a 406 Not Acceptable error was encountered while trying to use an ErrorDocument to handle the request.

    Do you know the problem?

    thanks


    Juanra Noriega



  • [deleted] replied

    Hi Juanra,

    You are using an old version of our theme (1.9.1) and the latest version for the moment is (1.9.2), please update your theme first and then the premium plugins too.

    The easiest way to update our themes is if you use Envato Toolkit. On this link How to update Themes and Plugins you can learn this easy step-by-step procedure :)

    Important: After you update the theme please don't forget to go to Appearance > Install Plugins to update all your premium plugins to the latest version that we support.

    If you can't update LayerSlider, go to Plugins and deactivate this plugin. Then go to Appearance > Install Plugins, you now can update and then activate Layer Slider again.

  • Juanra replied

    Hi Ylli, I updated to 1.9.2 and the erro continue (

    any idea?


    thank u so much

    Juanra

  • [deleted] replied

    Hi Juanra,

    I can see that Revolution Slider 5.2.6 is installed on your site now.


    (view large version)

  • Juanra replied

    Yes Tlli, a hosting security problem, solved!!!

    thank u so much my friend


    Juanra


  •   [deleted] replied privately