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  Public Ticket #816287
plug-in clash
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  • Vanessa started the conversation

    Hi, I am having some clash with fancy product designer plugin. I have contacted to plug-in editor and he said that the reason that having the clash is because I'm not using the standard WooCommerce product image.  ''product-images nivo owl-carousel owl-theme.'' It seems this does not allow our plugin to change the image.

    Is there any way we can edit back the code to show the standard woocommerce product image?


    many thanks,

    Vanessa

  • Vanessa replied

    Hi Is there any solution for this ?

    Thanks,

    Vanessa

  •  1,558
    Laborator replied

    Hi Vanessa,

    Sorry for the late reply as the ticket was assigned to a team member which is currently on vacation.

    Regarding the problem with this plugin, that plugin is not officially compatible with the theme so we cannot help you with problems on 3rd party plugins we do not support. I would like  to help you on this issue but as I am a designed and don't know how to modify the code.

    Best regards,
    Laborator Team


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  • Vanessa replied

    Hi, thanks for the reply. Please ask them get back to us as soon as possible when available !

    thanks,
    Vanessa

  • [deleted] replied

    Hi Vanessa,

    I just wanted to inform you you that this question is related to theme developer and I am unable to give you any solution about this because I am not backend developer. 

    Our theme developer Arlind can help you with this, but he is not in the office until 18 July. So when Arlind come back, just reply to this thread and you will make sure he will see your comment.

    Hope for your understanding!