Okay
  Public Ticket #815405
Visual Composer
Closed

Comments

  • heymama started the conversation

    Hello! I’ve bought the theme and activated it. While activating some plugins in WordPress I faced the problem that Visual Composer doesn’t work properly because of license. In the theme you argued that the license is free for buyers. Could you help me to tackle this problem?

  • [deleted] replied

    Hi heymama,

    What problem do you have with Visual Composer please? Can you please try to be very specific about the question and explain it more to us, in this way we can easily understand you and give you the proper answer. Also please send us your site URL.

    Premium plugins don’t allow us to give customers our license number, so on each premium plugin such as Visual Composer and Revolution Slider update we release a new update to our theme with the latest version of that plugin included, and customers don’t need to worry about that,

    You never need to buy any premium plugins that comes with our theme

  • heymama replied

    heymama.ru - the website URL

    the problem in WP-admin, while working with Visual Composer plugin, I've faced this alert message, after clicking "Activate" the screen "Licence is not found" has appeared, the cost - 34$. As I understood from themeforest.com, the plugin included is full and free. 

  • [deleted] replied

    Hi heymama,

    You can just ignore that message, your Visual Composer is activated and you can continue working with it right?

  • Tiago replied

    Hello.

    My problem is different. I was working well Visual Composer and crashed unexpectedly.

    Now whenever you want to use, it will not start.

    Can solve the problem?

    Thanks, Tiago.

  • [deleted] replied

    Hi Tiago,

    Please create a new thread about your issue.