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  Public Ticket #813555
Demo Content Images
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  • Jan started the conversation

    For some reason the images are not loading when I install demo content.
    Any idea why? I am getting no errors at all. Yet no images are loaded. Also my PHP limits seems to be fine.

    thanks in advance

  • [deleted] replied

    Hi Jan,

    Can you please write us your site URL here on comments first? We need to investigate your site and then get back to you :)

  • Jan replied

    janjanco.com

  • [deleted] replied

    Hi Jan,

    Have you imported the demo from our Demo Content Installer under the Laborator tab please?

    Can you please install Wordpress Reset plugin, and try this procedure again? 


    If this still don't work then please send us your WP credentials and FTP credentials and we will check what is happening.

    Make sure to choose Private Reply when you send us sensitive informations!

  •   Jan replied privately
  • [deleted] replied

    Hi Jan,

    Hmm this is a very strange problem, and is the first time i see this. Unfortunately this question is related to theme developer and I am unable to give you any solution about this because I am not backend developer.

    Our theme developer Arlind can help you with this, but he is not in the office until 19 July.

    When Arlind come back, just reply to this thread and you will make sure he will see your comment.

    Hope for your understanding!

  • Jan replied

    Hi I was told to reply to this thread and request help from Arlind, all details should be below. Thanks :)

  • [deleted] replied

    Hi Jan,

    I have re-imported the demo content because the media was not imported. The reason behind this could be that you have not checked this option when importing Freelancer:


    (view large version)

    After doing reset of the site, I have managed to import the demo content successfully and now the images do appear for portfolio items.

    I hope you like it.

  • Jan replied

    Hey Arlind,

    I am certain I ticked that box as I tried it multiple times. Thank you for your help though. Did you reinstall WP by any chance? My admin log in doesn't seem to work now.

    Cheers

  •   [deleted] replied privately