You are using an old version of our theme (2.9.1) and the latest version for the moment is (2.9.2), please update your theme first and then the premium plugins too.
The easiest way to update our themes is if you use Envato Toolkit. On this link How to update Themes and Plugins you can learn this easy step-by-step procedure :)
Important: After you update the theme please don't forget to go to Appearance > Install Plugins to update all your premium plugins to the latest version that we support, but don't update WooCommerce to version 2.6x until we support it on a newer update.
If you can't update LayerSlider, go to Plugins and deactivate this plugin. Then go to Appearance > Install Plugins, you now can update and then activate Layer Slider again
If your problem is still active then please send us your WP and FTP credentials and we will take a look.
Make sure to choose Private Reply when you send us sensitive informations!
If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't know how, just open this link).
A huge thank you from Laborator in advance and have a great weekend!
I just moved my website to a new folder and since then I'm getting an error while loading the map in the contact section.
This is the given error "Google Maps API error: MissingKeyMapError", even though it was working well before the move.
Do I have to dequeue and enqueue again the map script to include the API key in the url?
http://www.elrobleazul.com/contacto/
Hi Sandra,
You are using an old version of our theme (2.9.1) and the latest version for the moment is (2.9.2), please update your theme first and then the premium plugins too.
The easiest way to update our themes is if you use Envato Toolkit. On this link How to update Themes and Plugins you can learn this easy step-by-step procedure :)
Important: After you update the theme please don't forget to go to Appearance > Install Plugins to update all your premium plugins to the latest version that we support, but don't update WooCommerce to version 2.6x until we support it on a newer update.
If you can't update LayerSlider, go to Plugins and deactivate this plugin. Then go to Appearance > Install Plugins, you now can update and then activate Layer Slider again
If your problem is still active then please send us your WP and FTP credentials and we will take a look.
Make sure to choose Private Reply when you send us sensitive informations!
Hi Sandra,
Please follow this procedure and you will be able to update your theme.
(view large version)
Hi Sandra,
Glad to hear that :)
If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't know how, just open this link).
A huge thank you from Laborator in advance and have a great weekend!
Hi there I have this issue too can you help me?
Hi Hassan,
We have released Aurum 2.9.3 and you can find the option to put Google API key on the Theme Options > Other Settings
(view large version)