I guess this is happening to specific product only, because I've tried to add items to cart and it worked.
Can you tell me which product do you add to cart and receive this issue?
Have you tried to switch to another theme and test this issue? There is a possible reason this is not happening because of our theme, but caused by WooCommerce functionality.
Our whole cart was down and we could not take orders, so I reverted back to the previous version of WooCommerce and that fixed the issue. I saw on the support page you all are saying don't update until there is a theme update. So I will wait for that.
I am receiving a fatal error since the last update. Whenever anything is added to the cart or trying to checkout:
Fatal error: Uncaught exception 'Exception' with message 'No parent product set for variation #0' in /home/content/p3pnexwpnas04_data02/50/3129250/html/wp-content/plugins/woocommerce/includes/class-wc-product-variation.php:85 Stack trace: #0 /home/content/p3pnexwpnas04_data02/50/3129250/html/wp-content/plugins/rewardsystem/inc/rs_function_for_cart_tab.php(2703): WC_Product_Variation->__construct(0) #1 /home/content/p3pnexwpnas04_data02/50/3129250/html/wp-content/plugins/rewardsystem/inc/rs_function_for_cart_tab.php(966): RSFunctionForCart::original_points_for_product_in_cart() #2 [internal function]: RSFunctionForCart->get_reward_points_to_display_msg_in_cart_and_checkout(Object(WC_Checkout)) #3 /home/content/p3pnexwpnas04_data02/50/3129250/html/wp-includes/plugin.php(525): call_user_func_array(Array, Array) #4 /home/content/p3pnexwpnas04_data02/50/3129250/html/wp-content/themes/oxygen/woocommerce/checkout/form-checkout.php(20): do_action('woocommerce_bef...', Object(WC_Checkout)) #5 /home/content/p3pnexwpnas04_data02/50/ in /home/content/p3pnexwpnas04_data02/50/3129250/html/wp-content/plugins/woocommerce/includes/class-wc-product-variation.php on line 85
Hi Kelly,
I guess this is happening to specific product only, because I've tried to add items to cart and it worked.
Can you tell me which product do you add to cart and receive this issue?
Have you tried to switch to another theme and test this issue? There is a possible reason this is not happening because of our theme, but caused by WooCommerce functionality.
Our whole cart was down and we could not take orders, so I reverted back to the previous version of WooCommerce and that fixed the issue. I saw on the support page you all are saying don't update until there is a theme update. So I will wait for that.
Hi Kelly,
Yes, we recommend to not update the theme till we release stable version of our theme with the current version of WooCommerce.
This week you will be able to update our theme as we will release compatibility fix.
We appreciate your patience.