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  Public Ticket #808895
Sale disappears after product purchase
Closed

Comments

  • Drew started the conversation
    June 22, 2016 at 11:25pm

    Hello there.

    We keep running into little snag with product sales prices. We have a few products on sale and when a sale product is purchased, then the product is no longer shown with the sales price. Inventory isn't an issue here and products are pushed back and forth between TradeGecko and WooCommerce, so we know the supply is at okay levels. We haven't been able to determine if this is a theme issue or a Woo issue. We appreciate any insight that you may have.

    Thank you, kindly.

    Drew

  • Drew replied
    June 22, 2016 at 11:29pm

    We should probably offer a clarification! We have not updated to the latest Woo yet since we do not have the go ahead on the theme documentation. This has been going on for a month or so.

  • [deleted] replied
    June 23, 2016 at 12:34pm

    Hi Drew,

    Hmm this is very strange, but this is not a theme problem but a WooComemrce issue, can you please try if this is happening with the Storefront theme too.