Okay
  Public Ticket #807795
Product tags and rating
Closed

Comments

  • Jiali started the conversation

    hi there!


    I activated the rating the system for the products and reviews (checked it on on every product) but it doesn't seem to appear. Also Can I do tag on the products?


    And when I switched over to the child theme, the variations (sizes of the product - s,m,l) are no longer visible, how can I remedy that?


    And finally, on this page: http://demo.kaliumtheme.com/shop/product/analog-clock/, how do I add those thumb nail images?

    thanks!

  •  1,558
    Laborator replied

    Hi Jiali,

    Can you please send us your site URL first, so we can investigate your site and then get back to you with possible solution.

    P.S. make sure you've disabled the Maintenance/Coming Soon mode


    Best regards,
    Laborator Team


      Documentation         Join Kalium Users Group

  • Jiali replied

    Hi Art,

    Here's the uRL https://hazelblack.ca/, the site's maintenance mode has been disabled. 

    Need help on:

    - Ratings, the stars aren't showing up at all

    -The variations are not showing up

    -I have no idea how to add the thumbnails on the products page

    Thanks!



    Jiali


  •  1,558
    Laborator replied

    Hi Jiali,

    Can you give us your login credentials so we can check up what we can do about it?

    Best regards,
    Laborator Team


      Documentation         Join Kalium Users Group

  •   Jiali replied privately
  • Jiali replied

    Hi hi, I've solved it the products page issue.

    But now every now and often, there are few products missing or blank spots on the shop page.

    see below for log in, if you need to go in.

  •  1,558
    Laborator replied

    Hi Jiali,

    Your problem probably is happening because you have upgraded to WooCommerce 2.6.1. As we have wrote on our changelog on the latest theme update, we recommends to not update WooCommerce version newer than 2.5.5 before we release compatible version of latest WooCommerce update.

    Also the plugin itself shows this message when users want to update the plugin.

    If you have updated, don't worry for that notification. We have begin working to change the files that are outdated and apply the changes that are made on the WC 2.6, we don't have any exact time when the update should come but when the update it's ready you will receive an email if you have enabled "Get notified by email if this item is updated" from your Downloads tab, then you can update your theme through Envato Market or Envato Toolkit plugin

    Best regards,
    Laborator Team


      Documentation         Join Kalium Users Group

  • Jiali replied

    thank you!

  •  1,558
    Laborator replied

    You're welcome :)

    Best regards,
    Laborator Team


      Documentation         Join Kalium Users Group