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  Public Ticket #806004
Incorrect price showing up
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Comments

  • Halley started the conversation

    The price of the product on the backend is $1169 for all variables

    Product page shows $1

    When it is added to the cart it shows $1169.


    This is happening for all products over $1000.


    Solution?  Thanks 

  • [deleted] replied

    Hi Halley,

    This has to do with Taxes, please go to WooCommerce > Settings > Tax

    Then disable tax calculations to see if that is the issue.

    Our theme only displays prices, not handle the code how they are shown.

  • Halley replied

    Unfortunately, that did nothing to solve the problem..

    Note that all pricing for other products is showing correctly (if 999.99 and lower).  Only products with a value over $1000 are showing up as $1.00 even though they are prices correctly in woo commerce.


    As it is the theme that is displaying the price (as you mentioned below), perhaps the theme doesn't display prices over $1000 correctly?


    All the pricing has been done correctly on the backend, it is just not showing correctly on the front end.

  • Halley replied

    Well i fixed the problem.  I have to go into each of the products over $1000 and hit the update button.


    Is there a way to do this in bulk?


    Thanks

  • [deleted] replied

    Hi Halley,

    I am glad to hear about this solution.

    It is weird, should be an issue with WooCommerce. You may report this to their forum as well.