Thank you for the theme it's really great. I have a problem though. My site just went blank. The last thing I was working on was the sidebar menu. I added an instagram widget and updated some of the text widgets with links. Please Help!!!
Thank you for helping. No I have not touched any core files or theme files. The last things I did was install 2 instagram plugins and used one of them as a widget in the sidebar-menu.
It looks like the site is up now and has been reset! Will I just need to change the theme settings back to where I had them?
I just uploaded and activated the Child theme of Kalium, i don't know exactly what is the problem on your site, it was the first time that i see this kind of problem, i searched for almost 1 hour but i didn't find any solution.
Again, if you have just started maybe it's better to start a fresh theme install, just export your sliders first.
So I found out what might have been causing the issue. When I use the sidebar menu it makes the site go white. I can easily change the Menu type and it will go back to normal.
Hmm, this is very strange, because i just tested this on 2-3 different sites and on my localhost, and this issue is not happening, also we haven't received any comment about this until now. Anyway we will keep an eye there :)
HI!
Thank you for the theme it's really great. I have a problem though. My site just went blank. The last thing I was working on was the sidebar menu. I added an instagram widget and updated some of the text widgets with links. Please Help!!!
Thanks,
Josh
Hi Josh,
Can you please write us your site URL, your WP and FTP credentials too? Please don't forget to click the Private Reply option.
Hi Josh, this is a very very strange, can you please tell us if you have touched any of the core theme files such as PHP, JS or CSS files?
If you have just started with Kalium, can you please reset your website and install it from the beginning?
Hi Ylli,
Thank you for helping. No I have not touched any core files or theme files. The last things I did was install 2 instagram plugins and used one of them as a widget in the sidebar-menu.
It looks like the site is up now and has been reset! Will I just need to change the theme settings back to where I had them?
Thanks,
Josh
Hi Josh,
I just uploaded and activated the Child theme of Kalium, i don't know exactly what is the problem on your site, it was the first time that i see this kind of problem, i searched for almost 1 hour but i didn't find any solution.
Again, if you have just started maybe it's better to start a fresh theme install, just export your sliders first.
Hi Ylli,
So I found out what might have been causing the issue. When I use the sidebar menu it makes the site go white. I can easily change the Menu type and it will go back to normal.
Thanks,
Josh
Hmm, this is very strange, because i just tested this on 2-3 different sites and on my localhost, and this issue is not happening, also we haven't received any comment about this until now. Anyway we will keep an eye there :)