Okay
  Public Ticket #804305
display product
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Comments

  • deebls started the conversation

    I have a lag in the display of my products.

    How to proceed for the same number of product on each line?

    http://tshirtdef.com/categorie-produit/les-perles/

    theme 2.9.2

  • deebls replied

    Hi,

    Are there has a version of the theme planned?

    Cdt

    Tshirtdef

  • [deleted] replied

    Hi Deebis,

    What version of WooCommerce are you using please?

  • deebls replied

    Hi,

    Are there has a version of the Aurum theme planned for the next version (2.6.1) of woocommerce?


  • [deleted] replied

    Hi Deebis,

    We recommends to not update WooCommerce version upper than 2.5.5 before we release compatible version of latest WooCommerce update.

    If you have updated, don't worry for that notification. We have begin working to change the files that are outdated and apply the changes that are made on the WC 2.6, we don't have any exact time when the update should come but when the update it's ready you will receive an email if you have enabled "Get notified by email if this item is updated" from your Downloads tab, then you can update your theme through Envato Market or Envato Toolkit plugin.


  • deebls replied

    Hi, 

    I installed the 2.9.3 release (aurum) and I have no pictures of my products. You can see attached image.

    WordPress 4.5.3
    WooCommerce: 2.6.2
    I handed the 2.9.2 version (aurum) for the moment.

  • [deleted] replied

    Hi Deebis,

    It is weird how that happens. Do you use child theme and have made any edit in theme files?

    Can you please share your FTP credentials here, because I need to login to your site and test this issue.

    Make sure to choose Private Reply when you send us sensitive informations!

    Note: I will update the theme for you, so will keep a backup of the current version.

  •   deebls replied privately
  • [deleted] replied

    Hi Deebls,

    I have managed to update the theme for you, it was an issue with cache. I have moved the old version of aurum to wp-content/aurum-2.9.2/ directory.

  • deebls replied

    thank-you for your prompt response

  • [deleted] replied

    You are welcome :)