I have ninjaform installed on my website. At the moment a few functions, ninja forms is providing, are not working, although the were working before. One of them is the data picker. When I noticed that, I tried with a default theme. There the data picker is working normal.
Ninjaform is saying the following about this issue:
Hello,
My guess is that there is something in the theme that is causing the file /plugins/ninja-forms/deprecated/js/min/ninja-forms-display.min.js not to be loaded when the page loads, so the datepicker UI is not being rendered on your page. The datepicker Ninja Forms uses is the default WordPress datepicker from jQuery UI. Can you contact your theme developer and find out why this file is being omitted?
Let me know if you have any questions.
I have a correction to make. The date pickers is working but only on the frontend of the website. If you are in the backend mode watching a form in an example mode , it doesn't.
Great to hear that you have put it to work. However I was not able to login to your site, because the credentials are not working.
Can you please send them again, and don't forget to make a "PRIVATE REPLY" because your credentials will be visible to others if you don't check this box.
Hi,
I have ninjaform installed on my website. At the moment a few functions, ninja forms is providing, are not working, although the were working before. One of them is the data picker. When I noticed that, I tried with a default theme. There the data picker is working normal.
Ninjaform is saying the following about this issue:
Hello,
My guess is that there is something in the theme that is causing the file /plugins/ninja-forms/deprecated/js/min/ninja-forms-display.min.js not to be loaded when the page loads, so the datepicker UI is not being rendered on your page. The datepicker Ninja Forms uses is the default WordPress datepicker from jQuery UI. Can you contact your theme developer and find out why this file is being omitted? Let me know if you have any questions.
Thank you, Justin McElhaney
Best and thanks in advance for helping out.
Best,
Hans
Hello,
I have a correction to make. The date pickers is working but only on the frontend of the website. If you are in the backend mode watching a form in an example mode , it doesn't.
Hope to hear from you soon.
Best,
Hans
Hi Hans,
Great to hear that you have put it to work. However I was not able to login to your site, because the credentials are not working.
Can you please send them again, and don't forget to make a "PRIVATE REPLY" because your credentials will be visible to others if you don't check this box.
Hi Hans,
I have tried to fix this issue but unfortunately I was not able because the source code of plugin is minified and I can't read it.
Can you please open a ticket in their support page:
https://ninjaforms.com/contact/ (choose "My forms work perfectly, but I have a question about something else.")
And give them your preview URL (don't forget to turn off maintenance mode):
http://strotzbueschermuehle.nl/?page_id=5656&preview=true&form_id=186
They can provide an answer that could help me fix this issue.