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  Public Ticket #4517977
Plugins for Kalium 3
Closed

Comments

  • Zoltán started the conversation

    Dear Laborator Support,

    I recently purchased Kalium 3 from Envato and licensed / registered it on my Wordpress based website but the premium plugins refuse to be installed, they always give me an error message.


    Could you please help me out?


    Thank you,
    Zoltán

    Attached files:  Screenshot 2025-11-19 at 13.51.16.png

  •  1,564
    Laborator replied

    Hi Zoltán,

    We just tested it and they're working properly, can you please check under Laborator > Status and see if the API is connected and if you have any warning there?

    Best regards,
    Laborator Team


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  • Zoltán replied
    Hi there,

    I can't see anything that's related to the API in the System Status tab


    4568194377.png
  •  1,564
    Laborator replied

    Hi there,

    Have you tried it again and did the issue occur again? Could you please share your website login credentials so I can test this. To safely include your credentials click the Insert Credentials button in the editor toolbar (see how), or you can create a temporary login without a password (see how).

     

    Best regards,
    Laborator Team


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  • Zoltán replied

    Dear Support Team!


    These issues have luckily resolved. However, I'd like to ask for some additional guidance.

    Is there any way to make these portfolio filter elements (and the individual titles of all portfolio type posts) centered?
    The main menu / category filters on the homepage would be more important as my logo is centered above it.


    Thank you.

    Attached files:  Screenshot 2025-12-17 at 11.33.45.png
      Screenshot 2025-12-17 at 11.33.45.png

  •  1,564
    Laborator replied

    Yes that's possible but with some custom code, can you please provide the URL of your site so I can give you the CSS and guide you where to put it.

    Best regards,
    Laborator Team


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  • Zoltán replied

    Hi, 

    My site is currently in "coming soon" mode, so you won't be able to see it. Are there any ways you might be able to help if i give you additional information? About what template I'm using, etc.

    Thanks,
    Zoli

  •  1,564
    Laborator replied

    Hi Zoli,

    If you provide the login credentials or a temporary login I can fix it for you.

    Best regards,
    Laborator Team


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  • Zoltán replied

    Hi there,

    I'll create a temporary login for you once I get back to my computer, thanks.

    Also, somehow my self-hosted videos won't show up in a portfolio page, nothing appears, Vimeo / YouTube works just fine. Do you have any workaround in mind for this? An HTML5 plugin I tried using messes up the whole grid unfortunately.

    Thank you,
    Zoli