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  Public Ticket #3982950
Elementor
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  • smarttribedigital started the conversation

    I am using the Fashion starter site and I want to use elementor, but it doesn't seem to work. Is there a way to make it work with elementor

  •  1,558
    Laborator replied

    Hi there,

    In Kalium 3, you can use Elementor to create new pages, but you won’t be able to edit the existing pages from the Fashion starter site since none of them were built with Elementor.

    If you’re looking for an Elementor-based starter site, we do have the Photography site available here:

    https://sites.kaliumtheme.com/elementor/photography/

    However, that’s only available with Kalium 4, which is sold on our website.

    If you’d like to switch to Kalium 4, you can purchase it directly from our site, it’s also more affordable than ThemeForest. Once you’ve done that, let me know and I’ll issue you a refund for your original purchase.

    Best regards,
    Laborator Team


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  • smarttribedigital replied

    Hi, 

    Thank you for your timely response.

    My team and I bought Kalium 3 mainly because of your beautiful template and how quickly it will help us deliver websites to our clients. We do not have the luxury of rebuilding them with Elementor, or else what is the point of the theme? Since we can easily build without the theme. You guys only have one Elementor widget that is based on your theme as well.


    We would kindly like a refund, as the theme is not useful to us and we do not use WP Bakery in any of our processes.

    We look forward to your response and granting us a refund 


    thank you

  •  1,558
    Laborator replied

    Hi there,

    Just to clarify, the link I sent earlier is a fully built Elementor starter site—you don’t need to rebuild anything. You just install it, and it’s ready to use.

    However, you purchased Kalium 3 from ThemeForest, which doesn’t include Elementor starter sites. Kalium 4 is a separate version available only on our website:
    https://kaliumtheme.com/pricing/

    If you purchase Kalium 4 from that link, let me know and I’ll refund your original Kalium 3 purchase.

    Best regards,
    Laborator Team


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  • smarttribedigital replied

    Hello

    I am sorry, but we already found another theme with what we want, so we are not looking to work with Kalium on the photography one.

    You guys were the ones that didnt clarify that the theme does not include Elementor starter sites


    We just want our refund as we already found our solution with another theme

    Thank you

  •  1,558
    Laborator replied

    Hi,

    The item page where you purchased Kalium 3 clearly states that the included starter sites are built with WPBakery Page Builder. It also mentions that Elementor starter sites are only available with the version sold on our website.

    Best regards,
    Laborator Team


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