I'm building a website on Wordpress using Kalium theme. It's not the first time, I made website before with this theme.
However on https://dzzdzz.ink/ website I cannot use WPBakery. When I try to modify a page, I have a white page with the logo (see attached). I tried to update the theme, but it's not working...
Additional info if you need it: PHP version 8.0 / Wordpress version 6.5.3.
Please share your website login credentials so I can test this. To safely include your credentials click the Insert Credentials button in the editor toolbar (see how), or you can create a temporary login without a password (see how).
Seeing your video made me think about something else... I was working on the website on Safari. I tried in Firefox and it works... Do you have any idea about why it's not working on Safari?
Hello,
I'm building a website on Wordpress using Kalium theme. It's not the first time, I made website before with this theme.
However on https://dzzdzz.ink/ website I cannot use WPBakery. When I try to modify a page, I have a white page with the logo (see attached). I tried to update the theme, but it's not working...
Additional info if you need it: PHP version 8.0 / Wordpress version 6.5.3.
Thank you in advance for your help,
Aurore
Hi Aurore,
Please share your website login credentials so I can test this. To safely include your credentials click the Insert Credentials button in the editor toolbar (see how), or you can create a temporary login without a password (see how).
Best regards,
Laborator Team
Hi Aurore,
I just checked your site and WPBakery Page Builder seems to be loading fine, please watch the video I recorded below:
https://d.pr/v/8HL9GW
Best regards,
Laborator Team
Hi Art,
Seeing your video made me think about something else... I was working on the website on Safari. I tried in Firefox and it works... Do you have any idea about why it's not working on Safari?
Thanks,
Aurore
Hi Aurore,
I just tested it on Safari:
(view large version)
And as you can see it is working fine, please check the browser add-ons as it may be the reason why the editing is not working.
Best regards,
Laborator Team