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  Public Ticket #3643664
Licence Problem
Closed

Comments

  • benkruse started the conversation

    Hello,

    i build a new Website with a random link ( subdomain ) on my server.

    Now i want to move this site to the real domain. I removed the registration on this test site. But i can´t register it on the new site. It's always this Error Message... "This purchase code has been used in another domain! ..."

  •  1,558
    Laborator replied

    Hi there,

    Can you please let us know which license or domain you want to reset so you can activate it in the final domain?

    Best regards,
    Laborator Team


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  •   benkruse replied privately
  •  1,558
    Laborator replied

    Hi there,

    I revoked your old licenses, so now you can activate the licenses in their final domains.

    P.S: If you navigate to Laborator > License page and you still see the old license domain, just press the Remove Registration button (screenshot), then you activate again.


    Best regards,
    Laborator Team


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  •   benkruse replied privately
  •  1,558
    Laborator replied

    I've reset it for that domain also.

    Best regards,
    Laborator Team


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  • benkruse replied

    Great! Thank you very much! :)