We don't have this issue on our theme, and it should work for you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check if this problem is solved.
If the problem is not resolved, please share your website login credentials so I can test this. To safely include your credentials click the Insert Credentials button in the editor toolbar (see how), or you can create a temporary login without a password (see how).
Also, my website was in both language with xtranslate. what kind of plugin should I use now to have a flag in my homepage or in the burger and the translation ...? thank you
Note: You have made so many replies that I completely lost track of your questions, it is hard to follow what you wrote. So, if you have further questions, kindly open a new ticket for every question you have so it will be easier to understand for me and helpful for the other users to take advantage of searching them in the support area.
Thank you, I think the problem was because of the plugin I was using for the bilangual , polylang... it was not worki,ng... Now I'm using the google plugin Gtranslate, and this is working...
Hello , I have just installed Kalium, and the button to import picture in the project gallery is not working??? Why??
Attached files: Capture d’écran 2024-04-20 à 14.06.33.png
We don't have this issue on our theme, and it should work for you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check if this problem is solved.
If the problem is not resolved, please share your website login credentials so I can test this. To safely include your credentials click the Insert Credentials button in the editor toolbar (see how), or you can create a temporary login without a password (see how).Thanks!
Hi,
I just tried that and it is working as it should from my end.
See video: https://d.pr/v/VGtc0c
Maybe this is already resolved? Can you test from your side?
Thanks!
Hello, thank you for this reply!
It's not working for me the same way , there is no image Slider
there is only "Image", see the capture here
Attached files: Capture d’écran 2024-04-22 à 10.50.58.png
Sorry I was on Carousel! It's working now on Side portfolio and others.
Also, my website was in both language with xtranslate. what kind of plugin should I use now to have a flag in my homepage or in the burger and the translation ...? thank you
In your video, you are able to see all my media when you select the image slider
In mine there is no media at all, do you know why??
Attached files: Capture d’écran 2024-04-22 à 11.45.28.png
When I click into my library, once on twice my own media library show up as empty like in this picture... Why???
link
Attached files: Capture d’écran 2024-04-22 à 15.23.14.png
Hello, I'm sorry but can you reply to the problem on my media troubleshooting described as below, I'm stuck ;(
HERE IS A VIDEO
Attached files: Séquence 01.mp4
Hi retake7,
I just tried to add a media on your website and it worked as it should.
See video: https://d.pr/v/M9GeIs
Note: You have made so many replies that I completely lost track of your questions, it is hard to follow what you wrote. So, if you have further questions, kindly open a new ticket for every question you have so it will be easier to understand for me and helpful for the other users to take advantage of searching them in the support area.
We’re glad to help you in your new thread.
Thank you, I think the problem was because of the plugin I was using for the bilangual , polylang... it was not worki,ng... Now I'm using the google plugin Gtranslate, and this is working...
Happy to hear that
Have a great day!
I will set this ticket as solved from here.