Important:
This support area is for Kalium 3 users only.
Support for Kalium 4 has moved to our new platform at support.laborator.co.
If you’re using Kalium 4, please create a new account there using your email and license key. A password will be sent to you automatically.
I cant register my license, I get critical error message when I follow the steps. What to do? I need to register it to install the demo theme.
### Theme Information ###
Theme Name: Kalium
Theme Version: 3.13
Previous Versions: -
Theme Directory: ~/wp-content/themes/kalium/
Child Theme: -
Theme Registered: ❌
### WordPress Environment ###
Home URL: https://flyingcoco.me
Site URL: https://flyingcoco.me
WordPress Path: /home/flyingco/public_html/
WordPress Content Path: /home/flyingco/public_html/wp-content
WordPress Version: 6.5
WordPress Multisite: -
WordPress Memory Limit: 256 MB
WordPress Debug Mode: -
WordPress Script Debug: -
Language: en_US
### Server Environment ###
Server info: LiteSpeed
PHP version: 8.2.16
PHP post max size: 8 MB
PHP time limit: 120
PHP max input vars: 3000
Max upload size: 2 MB
MySQL version: 10.6.17-MariaDB-cll-lve
cURL version: 7.87.0, OpenSSL/1.1.1w
DOMDocument: ✔️
WP remote post: ✔️
WP remote get ✔️
GD library: 2.3.3
### Security ###
Secure connection (HTTPS): ✔️
Hide errors from visitors: ✔️
### Active plugins (8) ###
LayerSlider by Kreatura Media – 7.10.0
Advanced Custom Fields PRO by WP Engine – 6.2.7
Booking.com Official Search Box by Partnerships at Booking.com – 2.3.1
WPBakery Page Builder by Michael M - WPBakery.com – 7.5
Loginizer by Softaculous – 1.8.4
Ninja Forms by Saturday Drive – 3.8.2
Portfolio Post Type by Devin Price – 1.0.1
Slider Revolution by ThemePunch – 6.6.20
I tried once again, but I still get critical error while registering license, even if eveything seems set up properly now.
### Theme Information ###
Theme Name: Kalium - Child Theme
Theme Version: 3.13
Previous Versions: -
Theme Directory: ~/wp-content/themes/kalium/
Child Theme: Yes
Theme Registered: ❌
### WordPress Environment ###
Home URL: https://flyingcoco.me
Site URL: https://flyingcoco.me
WordPress Path: /home/flyingco/public_html/
WordPress Content Path: /home/flyingco/public_html/wp-content
WordPress Version: 6.5
WordPress Multisite: -
WordPress Memory Limit: 256 MB
WordPress Debug Mode: -
WordPress Script Debug: -
Language: en_US
### Server Environment ###
Server info: LiteSpeed
PHP version: 8.2.16
PHP post max size: 64 MB
PHP time limit: 180
PHP max input vars: 3000
Max upload size: 64 MB
MySQL version: 10.6.17-MariaDB-cll-lve
cURL version: 7.87.0, OpenSSL/1.1.1w
DOMDocument: ✔️
WP remote post: ✔️
WP remote get ✔️
GD library: 2.3.3
### Security ###
Secure connection (HTTPS): ✔️
Hide errors from visitors: ✔️
### Active plugins (8) ###
LayerSlider by Kreatura Media – 7.10.0
Advanced Custom Fields PRO by WP Engine – 6.2.7
Booking.com Official Search Box by Partnerships at Booking.com – 2.3.1
WPBakery Page Builder by Michael M - WPBakery.com – 7.5
Loginizer by Softaculous – 1.8.4
Ninja Forms by Saturday Drive – 3.8.2
Portfolio Post Type by Devin Price – 1.0.1
Slider Revolution by ThemePunch – 6.6.20
Hi there,
We sincerely apologize for any inconvenience caused by the recent server issues that prevented registration of the theme. We're pleased to inform you that the problems have been resolved, and registration is now available again.
Thank you for your patience and understanding as we worked to address these issues. Your satisfaction is our priority, and we're committed to providing you with the best experience possible.
Best regards,
Laborator Team