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  Public Ticket #3620715
Critical error when registering license
Closed

Comments

  •  1
    stefankcg started the conversation

    I cant register my license, I get critical error message when I follow the steps. What to do? I need to register it to install the demo theme.

  •  1
    stefankcg replied

    ### Theme Information ###

    Theme Name: Kalium
    Theme Version: 3.13
    Previous Versions: -
    Theme Directory: ~/wp-content/themes/kalium/
    Child Theme: -
    Theme Registered: ❌

    ### WordPress Environment ###

    Home URL: https://flyingcoco.me
    Site URL: https://flyingcoco.me
    WordPress Path: /home/flyingco/public_html/
    WordPress Content Path: /home/flyingco/public_html/wp-content
    WordPress Version: 6.5
    WordPress Multisite: -
    WordPress Memory Limit: 256 MB
    WordPress Debug Mode: -
    WordPress Script Debug: -
    Language: en_US

    ### Server Environment ###

    Server info: LiteSpeed
    PHP version: 8.2.16
    PHP post max size: 8 MB
    PHP time limit: 120
    PHP max input vars: 3000
    Max upload size: 2 MB
    MySQL version: 10.6.17-MariaDB-cll-lve
    cURL version: 7.87.0, OpenSSL/1.1.1w
    DOMDocument: ✔️
    WP remote post: ✔️
    WP remote get ✔️
    GD library: 2.3.3

    ### Security ###

    Secure connection (HTTPS): ✔️
    Hide errors from visitors: ✔️

    ### Active plugins (8) ###

    LayerSlider by Kreatura Media – 7.10.0
    Advanced Custom Fields PRO by WP Engine – 6.2.7
    Booking.com Official Search Box by Partnerships at Booking.com – 2.3.1
    WPBakery Page Builder by Michael M - WPBakery.com – 7.5
    Loginizer by Softaculous – 1.8.4
    Ninja Forms by Saturday Drive – 3.8.2
    Portfolio Post Type by Devin Price – 1.0.1
    Slider Revolution by ThemePunch – 6.6.20

  •  1
    stefankcg replied

    I tried once again, but I still get critical error while registering license, even if eveything seems set up properly now.


    ### Theme Information ###

    Theme Name: Kalium - Child Theme
    Theme Version: 3.13
    Previous Versions: -
    Theme Directory: ~/wp-content/themes/kalium/
    Child Theme: Yes
    Theme Registered: ❌

    ### WordPress Environment ###

    Home URL: https://flyingcoco.me
    Site URL: https://flyingcoco.me
    WordPress Path: /home/flyingco/public_html/
    WordPress Content Path: /home/flyingco/public_html/wp-content
    WordPress Version: 6.5
    WordPress Multisite: -
    WordPress Memory Limit: 256 MB
    WordPress Debug Mode: -
    WordPress Script Debug: -
    Language: en_US

    ### Server Environment ###

    Server info: LiteSpeed
    PHP version: 8.2.16
    PHP post max size: 64 MB
    PHP time limit: 180
    PHP max input vars: 3000
    Max upload size: 64 MB
    MySQL version: 10.6.17-MariaDB-cll-lve
    cURL version: 7.87.0, OpenSSL/1.1.1w
    DOMDocument: ✔️
    WP remote post: ✔️
    WP remote get ✔️
    GD library: 2.3.3

    ### Security ###

    Secure connection (HTTPS): ✔️
    Hide errors from visitors: ✔️

    ### Active plugins (8) ###

    LayerSlider by Kreatura Media – 7.10.0
    Advanced Custom Fields PRO by WP Engine – 6.2.7
    Booking.com Official Search Box by Partnerships at Booking.com – 2.3.1
    WPBakery Page Builder by Michael M - WPBakery.com – 7.5
    Loginizer by Softaculous – 1.8.4
    Ninja Forms by Saturday Drive – 3.8.2
    Portfolio Post Type by Devin Price – 1.0.1
    Slider Revolution by ThemePunch – 6.6.20


  •  1,562
    Laborator replied

    Hi there,

    We sincerely apologize for any inconvenience caused by the recent server issues that prevented registration of the theme. We're pleased to inform you that the problems have been resolved, and registration is now available again.

    Thank you for your patience and understanding as we worked to address these issues. Your satisfaction is our priority, and we're committed to providing you with the best experience possible.

    Best regards,
    Laborator Team


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