Please find a response from ThriveLeads support regardin a ThriveLeads button not displaying properly:
Hi Zoltan,
Upon investigating your site found that the issue is with the Kalium - Hotel Theme that you are using, I temporarily changed the theme to Wordpress default Twenty-Nineteen and the issue got resolved. As there is a conflict because of this 3rd party theme please reach out to the theme support for further debugging.
I don't see a form at all in the Restaurant page, could you please add it so we can see it live and if possible please include the login credentials if they have changed since you have added them in the last time.
I saw the issue in the video previously but I will need to see it live to see which part of the theme is causing that, can you put the form in any test page and not in the homepage so we can see it live.
But I discovered that if you display it on Pragraph 0 then it displays fine, if I display it on the Restaurant page on Paragraph 3 or 4 the button is being messed up.
The reason why it is showing fine in a paragraph and not on another may be because the page builders work with shortcodes and in the back-end it may be that a shortcode has not beed properly closed.
Hi there
Please find a response from ThriveLeads support regardin a ThriveLeads button not displaying properly:
Hi Zoltan,
Upon investigating your site found that the issue is with the Kalium - Hotel Theme that you are using, I temporarily changed the theme to Wordpress default Twenty-Nineteen and the issue got resolved. As there is a conflict because of this 3rd party theme please reach out to the theme support for further debugging.
Here is the screencast: https://a.supportally.com/v/R3yoea
Click to follow link.">https://a.supportally.com/v/R3yoea
Note: Our support is limited to the current features of Thrive Leads and any 3rd party plugins/themes/widgets are out of the scope of our support.
I hope this helps.
Kind Regards,
How would you rate my reply?
https://secure.helpscout.net/satisfaction/397148072/record/7327129744/1/
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Rizwan Mirza
Technical Support
[email protected]
Hi there,
I don't see a form at all in the Restaurant page, could you please add it so we can see it live and if possible please include the login credentials if they have changed since you have added them in the last time.
Best regards,
Laborator Team
I deactivated because it looks bad on the site. Can you just check the video please. You can see it there: https://a.supportally.com/v/R3yoea
Thank you.
Hi Zoltan,
I saw the issue in the video previously but I will need to see it live to see which part of the theme is causing that, can you put the form in any test page and not in the homepage so we can see it live.
Best regards,
Laborator Team
Hi there
Interestingly enough now on this test page the button displays properly: https://nuthurstgrange.com/testtt/
But I discovered that if you display it on Pragraph 0 then it displays fine, if I display it on the Restaurant page on Paragraph 3 or 4 the button is being messed up.
Any ideas why is that?
Hi again,
I checked the test page you created but I don't see any form there, except the table reservation form:
https://d.pr/v/iHeEBQ
The reason why it is showing fine in a paragraph and not on another may be because the page builders work with shortcodes and in the back-end it may be that a shortcode has not beed properly closed.
Best regards,
Laborator Team