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  Public Ticket #3536055
Bug Portfolio Parameters and Options New Update
Closed

Comments

  •  3
    rahelkraft started the conversation
    December 4, 2023 at 2:53pm

    Hi,

    unfortunately there is a bug in the current KALIUM update in the PORTFOLIO options. Parameters and options aren't visible anymore. 

    I am using Kalium for several sites. In my sites, currently not updated there is no problem. 

    Thanks for fixing.

    Best regards,

    Rahel Kraft



    Attached files:  Screenshot 2023-12-04 at 11.57.49.png

  • [deleted] replied
    December 4, 2023 at 3:13pm

    Hi Rahel,

    It should be a problem on your WordPress site because on our demos P&A area is working as is should and we also haven't received any report about this.

    Can you please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check if this problem is solved.

    If you still can't find the problematic plugin, please share your website login credentials with me so I can test this. To safely include your credentials click the Insert Credentials button in the editor toolbar (see how)

    Thanks!

  •   rahelkraft replied privately
  • [deleted] replied
    December 6, 2023 at 8:51am

    Hi Rahel,

    This was a very strange problem. I checked the errors and they helped me find the problem. It seems that Advanced Custom Fields PRO was installed with problems, so I deleted it and re-installed again. Then the problem was fixed Parameters and Option now show as it should.

    Thanks!

  •  3
    rahelkraft replied
    December 7, 2023 at 11:04am

    Hi Ylli,

    oh great - I am glad to hear that!

    Many thanks for your super fast support. 

    Kind regards,
    Rahel

  • [deleted] replied
    December 7, 2023 at 11:58am

    Hi Rahel,

    Thanks for your kind words, it's a pleasuresmile.png

    Have a great day!