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  Public Ticket #3523763
Product images stopped showing on product pages
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Comments

  •  2
    dustandgrooves started the conversation

    Product images stopped showing on product pages

  • [deleted] replied

    Hi dustandgrooves,

    This is not a known issue. It can happen that a third-party plugin is causing this problem for you. Please disable plugins that don’t come with Kalium theme one-by-one and check if this is resolved.

    If this is not resolved, please share your website login credentials with me so I can test this. To safely include your credentials click the Insert Credentials button in the editor toolbar (see how) so your reply will be private.

    Thanks!

  •  2
    nvareskic replied

    I have the same problem at my webshop.

    There is new version of Advanced Custom Fields PRO which can't be updated for some reason. Maybe that can be a problem?

  • [deleted] replied

    Hi again,

    It seems that this problem is caused by WooCommerce 8.3.0. We are working to resolve this problem and will update Kalium very soon.

    Meanwhile you can downgrade to WooCommerce 8.2.2 (download link), until we release the update.

    Thanks for your understanding!

  •  2
    nvareskic replied

    WC 822 solved my problem :)

  •  2
    dustandgrooves replied

    The WC downgrade solved it. 


  • [deleted] replied

    Hi,

    The new WooCommerce defers loading of Image Zoom script and that breaks the gallery on our product page since it tries to initialize library before it is loaded. So I have made a quick fix you can apply now and it will work perfectly fine with the new WooCommerce 8.3.0:

    Download this file and extract it, then replace the JS file on this directory (of the theme): /assets/js

  •  2
    dustandgrooves replied

    Thanks,

    Will this fix be included in the next theme update? 

    I rather not do any temporary or quick fixes. 


  • [deleted] replied

    Sure, we will release the update next week!